Management of all aspects of radon laboratory operations and order fulfillment operations including physical plant, equipment, inventory, radon test device assembly and laboratory analysis of radon test devices.• Supervises administrative, customer service, procurement, manufacturing, shipping and radon analysis laboratory personnel and activities.• Supervises shipping personnel, inventory and order fulfillment activities for company affiliate (RadonAway)• Establishes or adjusts work schedules and procedures to meet daily and monthly deadlines.• Works with staff to ensure on time analysis and reporting of accurate radon test results to clients.• Reviews radon test reports for release to clients.• Hires, trains and conducts performance reviews for all supervised employees in their job responsibilities.• Maintains a safety program for all supervised employees in their job responsibilities in accordance with applicable laws and company policies and procedures.• Analyzes and resolves or assists workers in resolving work-related problems.• Procures, qualifies and maintains an inventory of materials for manufacture and analysis of radon test kits and shipping materials.• Procures and maintains instrumentation, equipment and databases used in manufacturing, shipping and analysis.• Implements and maintains standard operating procedures and documents related to procurement, materials and device qualification, radon test device manufacturing, order acceptance, customer service, shipping and radon analysis laboratory activities.• Participates in internal and external audits of laboratory operations and confers with scientists or engineers to conduct analysis, interpret test results or develop nonstandard tests.

My job title is a business developer / sales representative for EMSL Analytical, Inc. located in Cinnaminson New Jersey with a focus on boosting sales in the radon laboratory. In addition to boosting sales for the radon laboratory, I have built up a strong client base as a sales representative for various environmental companies and home inspectors by offering mold testing and analysis, asbestos analysis, lead in drinking water, indoor air quality and radiological analysis. I have also assisted with business development input regarding laboratory procedures and marketing ideas in the radiological laboratory. As the nation's leading environmental testing firm, EMSL's network of nationwide laboratories has been providing quality analytical services since 1981. We offer a wide array of analytical testing services to support environmental investigations focused on asbestos, microbiology, lead paint, environmental chemistry, indoor air quality, industrial hygiene and food testing. Additionally, we also provide materials testing, characterization, and forensic laboratory services for a wide range of commercial, industrial, regulatory, and law enforcement clients. Our unmatched capacity coupled with a company-wide focus on customer satisfaction makes no project too large or too small. Our corporate research and development capabilities allow us to bring new methodologies on line quickly to meet new industry challenges and client needs. In recruiting and retaining talented and motivated scientists on a national scope, our expertise is marshaled throughout a nationwide network of analytical laboratories. We are committed to providing reliable, defensible data in a standardized and user-friendly format. Rapid turnaround and competitive prices make the dependable results you get that much more valuable.

Director of operations with more than 15 years of experience with a state certified environmental laboratory who was responsible for accessing quality assurance and quality control measures, review and evaluation of standard operating procedures, measurement and quantification of results for controlled calibrations and proficiencies, and the review approval and validation of radon and private well drinking water reports as per various state protocols.• Supervises all aspects of the daily laboratory analysis and personnel activities.• Implements and maintains standard operating procedures and documents for all laboratory activities.• Daily phone interaction and customer service with several hundred certified home inspectors, environmental companies and homeowners on a regular basis.• Established and maintained new accounts from daily marketing strategies and interaction and communication with clients at local and national trade shows.• Technically oriented and skilled at communicating with the general public.• Establishes or adjusts work schedules and procedures to meet daily and monthly deadlines.• Responsible for applying and sustaining numerous laboratory state certifications for the analysis of various certified parameters within the laboratory.• Meets with various state auditors for annual and bi-annual laboratory state audits.• Maintains instrumentation, equipment and databases used in manufacturing, shipping and analysis.• Trains and conducts performance reviews for all supervised employees in their job responsibilities.• Knowledge of Microsoft Word, Excel, Power Point and Access.

Supervisor responsible for upholding a NJDEP certified drinking water laboratory by maintaining the certification of various certified state drinking water parameters.• Daily supervision of several laboratory technicians.• Calibration and analysis of all laboratory equipment including quality assurance and quality control measures.• Analytical testing of microbiological, inorganic, volatile organic and metals in drinking water.• Report generation / billing /purchasing / customer service.• Varian 3400/Tekmar LSC 2000 Gas Chromatograph.• Perkin Elmer HGA Atomic Absorption Spectrophotometer.• Hach DR/2000 Spectrophotomer.• Alpha Four software version 6.0 / Microsoft Windows (Excel, Word).

Supervisor responsible for having several workers sort packages according to a specific zip code.• Prepared work schedules and sectional processing of payroll.• Assessment of daily performance of workers to management.