Portfolio: Manage/Oversee Campus Activities and Student Organizations, Residence Life and Housing, Campus Center, and Student Conduct functions of a small, public university. Hold oversight for all student-related activities, projects, programs, safety, housing, and discipline across campus with over 1,150 enrolled students. Core functions include responsibilities as Chief Housing Officer, Care Team and Behavioral Intervention Team Leader, Conduct Officer, Post Office and ID System Director, Campus Center and Student Union Director, and Software Implementation Leader. Oversee on-campus facilities and buildings including the Student Union as well as the implementation of innovative technology and software systems to enable a state-of-the-art environment for students, administrators, faculty, and staff. Manage 14 budgets with a thorough understanding of allocating across housing, facilities, educational programming, operations, maintenance, capital improvements, projects, alcohol and drug awareness prevention, sexual assault training, and other related expenses. Maintain and manage campus swimming pool, intramural activities, and all associated programs. Develop digital options for enhancing campus life due to the pandemic. Develop and institute emergency plans and protocols following the onset of Covid-19 including transitioning in-person events to digital to ensure a positive student life and a thriving social experience was maintained to the best of its ability.Core Functions and Notable Contributions:• Chief Housing Officer• Care Team and Behavioral Intervention Team (BIT) Leader• Advisor for Student Senate and other student leadership experiences• Awarded a $100K homeland security grant to be utilized for implementing security upgrades in partnership with local emergency response groups, including a new campus-wide alert system. Currently PI for grant and chair of implementation committee.

* Supervised seven Educational Leadership Independent Study/Capstone experiences for students earning a Master of Science degree, 2007-2009* Supervised one Public Administration Independent Study/Capstone experiences for a student earning a Master of Public Administration degree, 2009* Sat on one Undergraduate Honors Thesis Committee and Chaired one Undergraduate Honors Thesis, 2004, 2006.* Sat on doctoral dissertations, Ph.D., 2008, 2009, 2015.Instructor, EdL 549, Higher Education Management. University of North Dakota, Springs, 2006; 2008; 2010. Designed syllabus, assigned reading and writing requirements, monitored and directed in-class discussions, and wrote and read examinations for newly-instituted course in Masters preparation program. Course design included significant distance delivery. Major elective for M.S. in Educational Leadership with Higher Education emphasis. Assigned grades for 10-16 students.Instructor, EdL 547, Collegiate Environments. University of North Dakota, Spring 2007. Designed syllabus, assigned reading and writing requirements, monitored and directed in-class discussions, and wrote and read examinations for course in Masters preparation program. Major elective for M.S. in Educational Leadership with Higher Education emphasis. Assigned grades for 12 students.Co-Instructor, EdL 547, Collegiate Environments. University of North Dakota, Spring 2005. Present regular lectures and manage classroom discussions related to assigned reading, shared responsibility for final project development and grading. Major elective for M.S. in Educational Leadership with Higher Education emphasis.(Outside of College of Education and Human Development)Instructor, LEAD 101, Learning Leadership. University of North Dakota, Spring 2012, 2013, Spring 2017, Spring 2018 Additionally, have taught credit-bearing and not-for-credit classes (jobs or life-skills training) throughout career.

Addressed Graduate School needs resulting from participation in institutional accreditation; researched and made recommendations related to admissions protocol, admissions criteria, institutional alignment of professional and graduate studies programs, orientation programs for new students and graduate assistantship recipients, and other procedures.

∆ Crisis Response: Served as a member of a first-response “CARE Team.” Selected and trained graduate student members/first responders, and provided backup and consultation to members responding to situations; Responded on-site as needed; and Advised Dean of Students or other campus leadership of critical incidences and response(s); Coordinated training content and assisted in the management of the campuswide “CARE Team” group; Served as member of campuswide “CARE Team,” which included campus leadership, key administrators, Associate Deans or other Deans’ representatives of respective Colleges, religious centers leadership, and others. ∆ Code of Student Life: Managed review and revision processes; Coordinated with academic college offices, Office of the Registrar, Financial Aid, and others for content; Coordinated with University Senate leadership and the Office of General Council for the appropriateness and legality of recommended/approved changes∆ Student Discipline: Investigated reported violations of Code of Student Life, and adjudicate and assign sanctions as appropriate; compiled and presented information in support of suspension in such cases as necessary to the Student Relations Committee, a committee of faculty and students. ∆ General Assistance and “Special Circumstance” functions∆ Administrative: > Assessment: Oversaw and documented databasing activities; initiated and implemented data-collection activities and instruments; pulled data from office and institutional sources; identified learning outcomes, developed research questions, and interpreted data > Federal Reporting Compliance: Served as primary Student Affairs interface with University Police Department and others for reporting (such as annual Clery report); Participated with campus leadership and responsible colleagues to respond to and address concerns raised during U.S. Department of Education audit of institutional programs.

∆ Responsible for a region of campus housing approximately 1250 residents; managing processes for intervention and adjudication of policy violations; assuring safety of environment and person; and ensuring social events provided by residential staff. ∆ Accountable for management of housing facilities and supervision of staff members: five Residence Hall Directors/Life Coordinators in five residence halls (indirect supervision of 28 Resident Assistants); and Service Center Manager/Service Center (indirect supervision of approximately ten student assistants). ∆ Accountable for the department-operated “All-Around Fitness Center,” a workout facility (indirect supervision of sixteen student attendants and a student Fitness Center Manager). Coordinated specialized safety- and response-training. ∆ Supervisory experiences above included FT and PT/student positions. Approved and facilitated, as appropriate, training and/or professional development for the above employees. ∆ Led and collaborated with colleagues on the development of Learning Objectives, designed and implemented data collection processes, and created templates to interpret and disseminate findings. ∆ Significant summer conference/camp responsibilities.∆ Additional areas of responsibility included extensive administration; coordination of service delivery; committee participation; crisis response and investigation; and group advising.

(A large part of Amazon's platform is made of third-party sellers' products. Amazon lists products that may never be owned by, or may or may not be shipping by or through, Amazon. Seller Support assists sellers interacting with potential or realized customers through the web portal.)• Helped sellers interface with Amazon, including creating or modifying sellers' listings; • Managed account status, accounts payable, processing returns; • Advised on concerns between sellers and customers, including customer service/online reviews;• Made and supported advertisements and promotional pricing features; • Helped manage inventory - both at the seller’s location and at Amazon “Fulfillment Centers,” and;• Addressed sellers' ability to cross-list products in US, non-US, and/or non-North America markets. Promoted to Sr. Seller Support Associate at six month review. Specialized in working with• “Professional” sellers and the listing and management of their inventory. Such listing activity generally accomplished through the use of an uploaded Excel file with specified “valid values.” Time in phone calls spent teaching sellers to use templates correctly. • Professional sellers applying into vetted categories; provided assistance in managing the application process.• the online catalog: verifying accuracy of information; separating, merging, or joining-in-themebased-relationship as appropriate; and modifying information as prudent. • images associated with products.Heavy use of secure network of tools; fluency in computer-based sites to explore, diagnose, and repair problems created in “crowdsourced” platform. Exercising both the ability to "fix" problems and the ability to say "no" to seller's requests. Identified as one-of-two local and one-of-eight global “beta testers” for a new case management system. Specially trained in new system; provided consistent and daily feedback; and influenced development of workflow and features of company-designed CRM platform.

Position reorganized and responsibilities broadened in February 2001 from "Residence Life Coordinator" to "Assistant Director," due to a vacancy. ∆ Supervised, directed, and evaluated six graduate Resident Directors and one undergraduate Senior RA in an area with 1100 residents and 27 Resident Assistants (3600 campuswide beds, 91 RAs). ∆ Promoted leadership and personal development of students in traditional residence halls. ∆ Secured the development of positive communities through notifying students of opportunities on campus and in halls, referring policy violations, assuring safety of environment and person, and ensuring social events provided by residential staff. ∆ Responsible for $40,000+ programming funds. ∆ Worked with campus colleagues (including Student Organization and Leader Development; Campus Activities; Women’s Resource Center; and Honors’ College) to create and promote leadership opportunities and formalize living-learning environments.In addition to above responsibilities, completed at least one of these functional responsibilities at all times: ∆ Functional Responsibility: Staff Recruitment, Selection, and Training ∆ Functional Responsibility: Student Leadership ∆ Functional Responsibility: External Communications ∆ Acting Director ∆ Assistant Director without colleague

Responsible for residence hall area. ∆ Supervise student staff in residence hall settings.∆ Encourage community-focused living; encourage programming; encourage student leadership and leadership opportunities.∆ Promote safety and follow up/investigate complaints.

∆ Selected and trained up to 20 members of community judicial boards, created charge letters and scheduled hearings. ∆ Wrote manual for training and reference use by members of 3 rotating judicial boards. ∆ Tracked outcomes and sanction with comparison to colleagues' administrative hearings. Ensured findings and sanctions consistent with its parallel administrative hearing system.∆ Referred students for possible suspension and expulsion; consulted on cases for termination of housing contract.____________∆ Managed residential buildings with 200 beds, with a high proportion of international and non-traditional student population. ∆ Recruited, selected, trained, supervised, and evaluated five Resident Assistants, and FT/PT office support staff members.

Advised first-year and transfer students at Aims in academic course selection and program/degree declaration. Fluent in policies and laws relating to entering students. Interpreted results of assessment tests and provided information of college programs, degrees, and policies.

Company profile was primarily a Business-to-Business model, providing calibration and certification of calibration services. It has since been acquired by a larger company.∆ Wrote application and provided corroborating reports in support of ISO 9001 accreditation request. The ISO series is an accreditation protocol used in manufacturing-related industries. The application must conform with a specific format and include demonstrable benchmarked outcomes. ∆ Responsible for AP/AR in a small company.∆ Managed certifications by equipment piece based on reports created onsite by team. Activity required both frequent communication with dispatched work group, and compiling/interpreting data from the after-action reports by onsite employees following a visit. ∆ Oversaw inventory of large, "scraps" purchases such that working parts could be cannibalized, working units constructed, and a supply of used equipment rentals/sales could be developed by company. Purchase/Pair user manuals to accompany all reconstructed units.

∆ Manage residence hall facility with high ratio of uppercase students. Select, train, and supervise student (RA) staff; facilitate hall government and leadership; inspect and oversee facilities cleanliness and attention to equipment upkeep; and respond to crisis and student discipline situations.