Senior Program Manager
CurrentManage the Voice of Customer (VoC) program within Amazon's global Time and Attendance team.
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Jeff Crouse is listed as Senior Program Manager at Amazon, a with 500669 employees, based in Greater Hartford, United States. AeroLeads shows a matched LinkedIn profile for Jeff Crouse.
Jeff Crouse previously worked as Sr. HR Operations Manager at Quidsi Inc., A Subsidiary Of Amazon and HR Operations Manager at Quidsi Inc., A Subsidiary Of Amazon. Jeff Crouse holds Master'S Of Science, Organizational Psychology from University Of Hartford.
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With over nine years of experience in human resources and program management, I am a Senior Program Manager at Amazon, where I own several product adoption goals. I leverage my analytical skills and HR expertise to collect and analyze feedback from customers, and identifying opportunities for improvement and innovation. I also partner with various stakeholders, such as product managers, engineers, business analysts, and operations leaders, to deliver solutions that enhance the customer experience. Previously, I worked as an HR Operations Manager at Quidsi Inc., a subsidiary of Amazon, where I oversaw the HR processes and policies for over 1,000 employees across multiple locations. I love to dive deep to uncover root causes and use data and customer insights to identify solutions. I hold a Master's of Science degree in Organizational Psychology from the University of Hartford.
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Canton, Connecticut, United States
Manage the Voice of Customer (VoC) program within Amazon's global Time and Attendance team.
Jersey City, Nj
Generalist HR professional at fast-moving eCommerce company. Onboard all new hires across org, maintain employee Intranet, run and provide weekly and monthly metrics to key business members, assist in employee relations matters, and execute all other HR duties that arise.
Jersey City, Nj
Ran New Hire Orientation, ensured data integrity via PeopleSoft, led Company's Culture Club.
Jersey City, Nj
Assisted with bi-weekly payroll processing for 700+ employees, maintained personnel and payroll records for employees, worked on policy integration between Quidsi and Amazon, conducted background screens for all corporate new hires.
Agawam, Ma
Placed orders for customers, troubleshooted and found remedies regarding product and order errors, cold called local establishments and scheduled appointments for lead salesman.
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Jeff Crouse works for Amazon.
Jeff Crouse is listed as Senior Program Manager at Amazon.
Jeff Crouse is based in Greater Hartford, United States while working with Amazon.
Jeff Crouse has worked for Amazon, Quidsi Inc., A Subsidiary Of Amazon, Quidsi Inc., University Of Hartford, and Diana'S Commonwealth Bakery.
Jeff Crouse's colleagues at Amazon include Shivani Kosana, Haych Capone, Willie Carter Iii, Kunal Kumar, and John Iley.
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Jeff Crouse holds Master'S Of Science, Organizational Psychology from University Of Hartford.
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