Service Manager
CurrentI currently oversee all service related operations for Maine Yacht Center - a well established marine refit and maintenance facility specializing in power and sailing yachts up to 90'. Management role includes the coordination, assignment and supervision of 20+ technicians across all disciplines with respect to quality control and adherence to stated budgets and for each project and client. Customer interaction roles focus around the communication of detailed estimates for large and small… Show more I currently oversee all service related operations for Maine Yacht Center - a well established marine refit and maintenance facility specializing in power and sailing yachts up to 90'. Management role includes the coordination, assignment and supervision of 20+ technicians across all disciplines with respect to quality control and adherence to stated budgets and for each project and client. Customer interaction roles focus around the communication of detailed estimates for large and small projects, updating customers on the status of their work and assuring quality workmanship upon delivery.With complex work and high expectations in a fleet of over 175 vessels, efficiency must be high, communication must be clear and, with the short season of the Northeast, everything must be delivered on time with an emphasis on the highest quality. We specialize in everything from intricate diesel troubleshooting/overhaul to large scale AC/DC system rewiring to cutting edge navigational electronics to exquisite composite/paint work - all on yachts headed around the bay or around the world. Show less