Jeffrey T. Bond

Jeffrey T. Bond Email and Phone Number

Strategic Account Executive - Insurance and Financial @ NICE
Woodstock, CT, US
Jeffrey T. Bond's Location
New York, New York, United States, United States
Jeffrey T. Bond's Contact Details

Jeffrey T. Bond personal email

n/a
About Jeffrey T. Bond

Jeff brings over 25 years of Contact Center, Cloud Technologies, AI, and Collaborative Intelligence experience to the global market. He has worked with many companies to improve the customer experience and specializes in digital transformation and creating unique strategies in transforming contact centers and customer interactions that help to optimize agent utilization across multiple channels. Jeff has led relationships with industry leaders across multiple vertical markets including Healthcare, Insurance, Energy, Higher Education, Utilities, Banking and Financial Services. Jeff has helped numerous corporations in the following technologies: Conversational AI, Real-Time Analytics, Conversational Security, Digital Transformation, Process Automation, Virtual Agent, Workforce Optimization, Analytics and Artificial Intelligence (AI). Jeff is responsible for helping companies mitigate their customer experience challenges and boost agent optimization through conversational service automation technologies.

Jeffrey T. Bond's Current Company Details
NICE

Nice

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Strategic Account Executive - Insurance and Financial
Woodstock, CT, US
Website:
nice.com
Employees:
13118
Jeffrey T. Bond Work Experience Details
  • Nice
    Strategic Account Executive - Insurance And Financial
    Nice
    Woodstock, Ct, Us
    View
  • Nice
    National Strategic Sales Executive
    Nice May 2023 - Present
    Hoboken, New Jersey, Us
    At NICE we are passionate about removing the friction between companies and consumers, creating extraordinary experiences that build brand loyalty and create unbreakable bonds.We enable organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud CX platform.We are known for our innovation and comprehensive end-to-end CX approach, combining digital entry points, journey orchestration, smart self-service, prepared agents and complete performance suite, all embedded with our purpose-built CX Analytics, AI, and domain expertise.
    View
  • Minerva Cq
    Advisor & Vice President Of Sales
    Minerva Cq May 2022 - Mar 2023
    Sunnyvale, California, Us
    Minerva CQ was founded in early 2021 with the belief that collaborative intelligence (CQ) will redefine work. CQ is the notion that combining human intelligence and artificial intelligence will yield far better outcomes than what either could achieve alone.
    View
  • Alvaria, Inc.
    Global Strategic Accounts Director
    Alvaria, Inc. Apr 2021 - May 2022
    Atlanta, Georgia, Us
    We are the premier provider of highly evolved customer experience and workforce engagement software. Alvaria was founded through the merger of Aspect Software and Noble Systems, technology leaders in Customer Experience (CX) and Workforce Engagement solutions. Our name is derived from the Latin word for “hives” – nature’s perfect form for millions of years – bringing you solutions that are scalable, resilient and secure, with efficiency, speed and pinpoint accuracy.
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  • Uniphore Software Systems
    Global Strategic Sales Director
    Uniphore Software Systems Jan 2019 - Feb 2021
    Palo Alto , California, Us
    Uniphore is a global Conversational AI technology company with offices in the U.S., India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. The Company’s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics, Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.
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  • Five9
    Strategic Sales Director
    Five9 Dec 2017 - Jan 2019
    San Ramon, Ca, Us
    Five9 is the leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.We help contact centers of every size create powerful customer connections. Engage with Five9.3 Years in a Row! Five9 Named a Leader in the Gartner Magic Quadrant for Contact Center as a Service.Five9 Positioned Highest in Ability to Execute.
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  • Serenova
    Sr. Territory Accounts Manager
    Serenova Nov 2016 - Dec 2017
    Austin, Tx, Us
    Serenova (Formerly LiveOps Cloud) simplifies every aspect of the customer experience, from front office to back, to make life easier for you, your customers and your employees. The world’s most passionate, customer-focused brands achieve brighter interactions, deeper insights, and more meaningful outcomes with Serenova’s always-on, highly secure, true multi-tenant and instantly scalable Contact Center as a Service (CCaaS) platform, CxEngage. Headquartered in Austin, Texas, Serenova has operations in California, Canada, the United Kingdom and Australia/New Zealand.
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  • Genesys | Interactive Intelligence
    Director, Strategic Accounts
    Genesys | Interactive Intelligence Mar 2000 - Nov 2016
    Indianapolis, Indiana, Us
    Interactive Intelligence Group, Inc. (NASDAQ: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services for mid-size to large organizations.Founded in 1994 and now backed by more than 6,000 customers worldwide, Interactive Intelligence is profitable and debt free with annual 2014 revenues of $341.3 million.
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Jeffrey T. Bond Skills

Call Center Unified Communications Saas Workforce Management Solution Selling Sip Voip Vendor Management Channel Salesforce.com Cloud Computing Ivr Direct Sales Sales Engineering Team Leadership Telecommunications Professional Services Managed Services Lead Generation Account Management Process Automation Speech Analytics Call Centers Cti Contact Centers Telephony Outsourcing Acd Ip Pbx Leadership Enterprise Software Sales Ip Product Management Pre Sales Unified Messaging Sales Process Voice Over Ip Software As A Service Session Initiation Protocol

Jeffrey T. Bond Education Details

  • Eastern Connecticut State University
    Eastern Connecticut State University
    Economics

Frequently Asked Questions about Jeffrey T. Bond

What company does Jeffrey T. Bond work for?

Jeffrey T. Bond works for Nice

What is Jeffrey T. Bond's role at the current company?

Jeffrey T. Bond's current role is Strategic Account Executive - Insurance and Financial.

What is Jeffrey T. Bond's email address?

Jeffrey T. Bond's email address is je****@****ve9.com

What schools did Jeffrey T. Bond attend?

Jeffrey T. Bond attended Eastern Connecticut State University.

What skills is Jeffrey T. Bond known for?

Jeffrey T. Bond has skills like Call Center, Unified Communications, Saas, Workforce Management, Solution Selling, Sip, Voip, Vendor Management, Channel, Salesforce.com, Cloud Computing, Ivr.

Who are Jeffrey T. Bond's colleagues?

Jeffrey T. Bond's colleagues are Hoonjae Bang, Mali Rodan, Piyush Kulkarni, Saeed Ahmad 2, Kevin Sharples, Anna Misiak, Priti Khade.

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