Minerva CQ is an AI copilot that makes contact center agents faster and calls shorter.
It drives the customer conversation forward, in real-time, with a unique adaptive agent experience that streamlines each interaction and ensures effective resolution.
-Dynamic workflows guide agents faster
-Single screen UI simplifies agent experiences
-Dialogue suggestions coach agents on what to say
-Sentiment detection provides behavioral cues
-GenAI powered call summarization reduces post call work
-RAG powered knowledge surfacing makes agents smarter
-Human-in-the-loop ensures accuracy and continuous learning
Company Details
- Employees
- 19
- Founded
- -
- Address
- Sunnyvale, California 94085, Us
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- https://minervacq.com/
- Keywords
- collaborative intelligence, artificial intelligence, real-time coaching, contact center, customer service, utilities, power, customer experience, telecom, workforce optimization, collaborative ai, generative ai, copilot.
- HQ
- Sunnyvale, California
Minerva Cq Questions
Minerva Cq's website is https://minervacq.com/
Minerva Cq's LinkedIn profile is https://www.linkedin.com/company/minerva-cq
Minerva Cq has
19 employees.
View email and phone details for 19
employees at Minerva Cq.
Minerva Cq's industry is
Software Development
Minerva Cq's top competitors are
Overit - Field Service Management,
Zingtree,
Stuut,
Opus1.io,
Electric Citizen,
Symtrain,
Uniphore,
Dodge Construction Network,
Humaconn Ai Consulting,
Swooped.
Minerva Cq's categories are Software Development
Minerva Cq's founding year is 2021
