Company

Minerva CQ

Software Development Sunnyvale, California, United States 19 employees

Employees: 19
Contacts: 2
Emails: 2
Phones: 1

minervacq.com LinkedIn Crunchbase

Minerva CQ Overview

Headquarters: Sunnyvale, California, United States
Website: minervacq.com
Industry: Software Development
Employees: 19
Founded: 2021
Funding: 3.8M
NAICS: Software Publishers

Keywords

collaborative intelligence artificial intelligence real-time coaching contact center customer service utilities power customer experience telecom workforce optimization collaborative ai generative ai

About Minerva CQ

Minerva CQ is an AI copilot that makes contact center agents faster and calls shorter. It drives the customer conversation forward, in real-time, with a unique adaptive agent experience that streamlines each interaction and ensures effective resolution. -Dynamic workflows guide agents faster -Single screen UI simplifies agent experiences -Dialogue suggestions coach agents on what to say -Sentiment detection provides behavioral cues -GenAI powered call summarization reduces post call work -RAG powered knowledge surfacing makes agents smarter -Human-in-the-loop ensures accuracy and continuous learning

Minerva CQ Contact Details

People in AeroLeads: 4
With contact data: 2
Email contacts: 2; 50.0% coverage
Phone contacts: 1; 25.0% coverage

Minerva CQ Org Chart

Sample employees and titles

Name	Title	Location	Contact
Felix Serna	Marketing and Ai/ml Product Executive		View
Ludwig Pierre Schulze	Managing Partner @ Alumni Ventures	New York, United States	Email Phone
Cosimo Spera	Founder & CEO - Data Science @ Minerva		View
Jack Garrett		Mechanicsville, Virginia, United States	Email