SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations.
SymTrain can save a 10k seat contact center upwards of $60k A DAY!
We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required.
Shorten your speed to proficiency by 50% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Company Details
- Employees
- 44
- Founded
- -
- Address
- 6525 Shiloh Rd,
- Phone
- (770) 462-2552
- In****@****ain.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- symtrain.com
- Keywords
- SymTrain specializes in Benchmarking, Assessment, and Onboarding processes, offering advanced AI coaching solutions tailored for Contact Centers and BPOs. Our expertise extends across various sectors including Insurance, Financial Services, Banking, Healthcare, Retail, Utilities, Communications, Technology, Media, Hospitality, Logistics, Transportation, Travel..
- HQ
- Alpharetta, Georgia
Symtrain Questions
Symtrain's helpline number is (770) 462-2552
Symtrain's website is symtrain.com
Symtrain's LinkedIn profile is https://www.linkedin.com/company/symtrain
Symtrain has
44 employees.
View email and phone details for 44
employees at Symtrain.
Symtrain's industry is
Software Development
Symtrain's top competitors are
Sanas,
Cloudeq,
Etech Global Services,
Deeporion Technology Pvt Ltd,
Continuumcloud,
Danti Ai,
Frontline Selling,
Avalara,
Cywarden Inc.,
Vault Sports.
Symtrain's support email address is Info@symtrain.com
Symtrain's categories are Software Development
Symtrain's founding year is 2018
