SymTrain

SymTrain

Software Development 6525 Shiloh Rd 44 employees
Employees
44
Contacts
3
Emails
3
Phones
3

SymTrain Overview

Headquarters
6525 Shiloh Rd
Phone Number
Available in AeroLeads
Website
symtrain.com
Industry
Software Development
Employees
44
Founded
2018
Company Email
Available in AeroLeads
NAICS
Software Publishers

About SymTrain

SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 50% and start improving agent behaviors in as little as 2 weeks with SymTrain.

SymTrain Contact Details

People in AeroLeads
4
With contact data
3
Email contacts
3
75.0% coverage
Phone contacts
3
75.0% coverage

SymTrain Org Chart

Sample employees and titles
Name Title Contact
Jim Madden Continuumcloud Offers a Spectrum
Email Phone
Dan Mccann
Email Phone
Scott Drake Chief Technology Officer
View
Larry Heck Professor and Co-founder, Ex-google
Email Phone

Employees by Management Level

Individual contributor 12 profiles
Manager 6 profiles
Executive 4 profiles
Director 1 profile
Intern / trainee 1 profile

Department Contact Coverage

Department Contacts Email Phone
General 2 2 1
Executive 2 2 0
HR 1 1 1
Sales 1 1 0
IT 1 1 0
Marketing 1 1 0

SymTrain Tech Stack

Product / design 3 profiles
Data / AI 2 profiles
Engineering 1 profile

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