Jeffrey Thompson

Jeffrey Thompson Email and Phone Number

Major Account Customer Care Manager, Tangible Values, Inc. @ Tangible Values
Jeffrey Thompson's Location
Minneapolis, Minnesota, United States, United States
Jeffrey Thompson's Contact Details
About Jeffrey Thompson

Dedicated sales leader. Led team of inbound sales representatives serving top accounts in the Distributor Market of Deluxe Corporation. Coached to achieve sales, accuracy and customer satisfaction goals. Communicated daily with manufacturing to ensure Distributor orders were shipping in timely manner and also solve product, packaging and tracking issues. Partnered with Operations and IT on several projects to improve customer facing web sites and internal order entry platforms to ensure internal and external customer satisfaction.

Jeffrey Thompson's Current Company Details
Tangible Values

Tangible Values

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Major Account Customer Care Manager, Tangible Values, Inc.
Jeffrey Thompson Work Experience Details
  • Tangible Values
    Key Partnerships Customer Care Manager
    Tangible Values Aug 2023 - Present
    Bloomington, Minnesota, United States
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  • Deluxe
    Dealer Division Key Accounts Customer Care Manager
    Deluxe Jun 2004 - Mar 2023
    Minneapolis, Minnesota, United States
    Management experience with fortune 1000 company and largest check and form supplier to financial institutions and direct customers. Served as Key Account Manager in Distributer Channel. Responsible for leading a team of 20 inbound Key Account Representatives to achieve revenue targets. Acted as liaison between top Distributer accounts and Marketing, Manufacturing and Call Center in all aspects of business. Ensured satisfaction of top accounts, each ranging from $50,000 to $1 million in revenue annually.
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  • Deluxe
    Inbound Manager
    Deluxe Jun 1998 - Jun 2004
    Minneapolis, Minnesota, United States
    Led team of 20 inbound Sales and Customer Service representatives working directly with Financial Institutions and direct customers. Responsible for hiring, coaching and leading team to achieve revenue, accuracy and other key performance targets. Promoted to position after 5 years as trainer.
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  • Deluxe
    Corporate Trainer
    Deluxe Sep 1993 - Jun 1998
    Minneapolis, Minnesota, United States
    Developed and delivered sales, market, product and process training for new and existing inbound sales representatives.
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Jeffrey Thompson Skills

Account Management Process Improvement Leadership Salesforce.com Cross Functional Team Leadership Vendor Management Crm Training Call Centers Business Analysis Team Building Customer Experience Program Management Business Process Improvement Strategy Customer Relationship Management

Jeffrey Thompson Education Details

Frequently Asked Questions about Jeffrey Thompson

What company does Jeffrey Thompson work for?

Jeffrey Thompson works for Tangible Values

What is Jeffrey Thompson's role at the current company?

Jeffrey Thompson's current role is Major Account Customer Care Manager, Tangible Values, Inc..

What is Jeffrey Thompson's email address?

Jeffrey Thompson's email address is jd****@****est.net

What is Jeffrey Thompson's direct phone number?

Jeffrey Thompson's direct phone number is +165133*****

What schools did Jeffrey Thompson attend?

Jeffrey Thompson attended University Of Wisconsin-Eau Claire.

What skills is Jeffrey Thompson known for?

Jeffrey Thompson has skills like Account Management, Process Improvement, Leadership, Salesforce.com, Cross Functional Team Leadership, Vendor Management, Crm, Training, Call Centers, Business Analysis, Team Building, Customer Experience.

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