Jeff Atkinson Email & Phone Number

Greenville, SC, US

Greenville, South Carolina Area

• Managed technicians and the day-to-day operations of the service department and retail business to the highest standards.
• Responsible for driving service sales while keeping labor and materials costs low.
• Installed benchmarks that have yielded increases in car count, service sales, service profit and customer surveys year to date over any previous business data in the history of the establishment.
• Increased safety training since hired resulting in zero garage claims or injuries.
• Responsible for ensuring employee benefits, safety, and efficiency through open communication, advocacy, and training.
• Implemented company protocols as directed and developed goals specific to the store site to grow individual employee profitability and knowledge

• Managed daily operations of a multi-million dollar retail business.
• Led a team of 30 employees including technicians, service advisors, and retail support.
• Cost cutting efforts eliminated $348,000 in wasteful spending which increased P & L conversion from +16.5% to 23.1% over the previous fiscal period.
• Responsibilities include facility management, inventory, warehousing, accounts receivable, accounts payable, cost control, revenue growth, P & L results, customer service and retention.
• Developed commercial sales department yielding an additional $540,000 in new sales revenue.
• Responsibilities include communicating with a diverse client base and their varying needs to ensure complete satisfaction, customer retention, and quality assurance.