Jeffrey M. Email & Phone Number

Denver, Co, Us

Westminster, Colorado, United States

Managing Teams of Sr. and Level III Business Analysts providing project specific support.

Westminster, Co

Plan and develop project documentation and template documents supporting analyst roles.Author, implement and monitor requirements and test management standardsLead project initiative from a Business Analyst perspective with internal customers: Requirements elicitation, design reviews, testing, documentation, and training. Member of the Process Improvement committee, supporting process improvements and change management within the organization, growing a more mature SLDC environment.

Greater Denver Area

Lead a team of 13 direct reports comprised of full-time and contract Business Analysts.Initiate Onboarding and off boarding; voluntary and involuntary.Complete annual and quarterly assessments of team members along with weekly touchpoint meetings. Acquire and maintain strong working relationships with executive, director and contributor client resources.Oversee end-to-end lifecycle of complex projects and programs as part of the management team.Facilitate conflict resolution processes and meetings, internally and externally.Project Manager internal projects, including developing ticket reporting process, improved internal processes, developing product templates, and tracking progress throughout the project lifecycle.Direct technical account management. Escalation resource and single point-of-contact for client initiated system requests, regularly collaborating with internal and external stakeholder groups throughout resolution. Reduce turnaround times on project issues by incorporating a problem reporting tracking system and process that increased accountability and enhanced communication between teams and clients.Significantly improve quality, morale, and project efficiency by making decisions to matrix tasks and aligning to employee strengths, boosting knowledge and team competency across business units.Maintain an extremely low error and bug rate by rational assignment of resources to projects, including incorporating a double peer review process and taking ownership of the final project approvals.Enforce HIPAA and CISM security rules and manage compliance initiatives.Direct team education and personal growth events and initiatives.

Denver, Co

Technical lead on data conversion projects, within mainframe based Vantage, TAS, and Pacesetter, including upgrades, continually delivering projects on budget and within schedule.Primary resource internally for IRS tax compliance systems support, managing sensitive client data for IRS filings, and the Senior Business Analyst for actuarial system support.Reduced non-compliance IRS penalties 95% by collaborating cross-functionally with legal and actuarial teams to develop an external recalculation system that verified and corrected policy-owner tax calculations.Top performer receiving recognition from the Chief Executive Officer through the Circle of Honor Award in 2010Sr. Business Analyst managing, documenting and testing Vantage 15.9, TAS and 15.4 Tax Compliance systems effort and ongoing strategic systems compliance effort.Created external recalculation/verification tool (Excel and APL) to certify mainframe system results.Managed data conversion Vantage 12.0 to Vantage 15.4Managed systems data conversion TAS to Vantage 15.4Managed data/client conversion TAS to Vantage 15.9, Annuity

Denver, Co

Drive performance leading junior business analysts, providing the coaching, training, development, and mentoring necessary to exceed goals.Improve revenue results by supporting sales-driven initiatives, working alongside sales and marketing teams to position the company for continued growth.Execute on-site client GAP reviews and acted as the primary Business Analyst for product reporting and financials.Build and maintain strong relationships with client system users, allowing candid access to system reviews and working paths, as well as the trust to suggest designs that aligned with user expectations.Aligned systems enhancement activities with client goals and sales targets.

Greater Denver Area

Managed/Mentored three Jr. Business Analysts. Managed on-boarding training effortsSME Healthcare systems functions (Billing/Coding, DRG, Provider Services, and Pharmacy Claims)

Bachelor’S Degree, Business Administration And Management, General

Bfa, Theatre/Theatre Arts Management

General Education, General Studies