Jeffrey Brunt Email & Phone Number

Schenectady, New York, United States

Schenectady, Ny

Retired

Albany, New York Area

Provide transformational leadership to a 7x24x365 data center operations, NOC, Enterprise Help Desk, and Network/Voice engineering staff. Tasked with upgrading many different technologies. Trained staff on project management methodology for networking projects including multi-million dollar refresh of Cisco equipment in stores and HQ, enterprise-wide 15,000 phone Cisco VOIP virtualization/software upgrade, and video technology implementation in stores. Delivery of strategic network security, access controls, and secured transactionsCharged to gain control of over $15 million annual IT hardware/software maintenance expenses by reviewing and documenting all recurring expenses. Implemented cost control and renewal control programs saving 500K in first year. Reduced telecom expense by changing services,eliminating unused phone lines,and correcting inaccurate billing.Created an IT 3 year roadmap to strategically plan technology upgrades and the resources required.

Albany, New York Area

Launched continuous improvement concept encouraging creative thinking and updating legacy processes. Updated change management and established weekly CAB meetings to improve communication. Reduced Data Center energy consumption by optimizing equipment

Niskayuna Ny

At GE Global Research provided leadership and service delivery for 3500 users, 5000 devices, and 500 servers in a campus environment. Responsible for a team supporting Windows Server Administration, Red Hat Server Administration, Telecommunications, Network Infrastructure, Data Center Operations, End User Service Delivery, Asset Management, and IT Security policy compliance.Applied ITIL and Project Management methods to establish program-specific processes to support service design, service transition, service operations, and service improvements globally. Monitored and improved quality of service through metrics, seeking continuous improvement of the overall operations of infrastructure and end user service delivery.Implemented an ITIL management software suite, Service Now, utilized for service requests, incident, change, problem, and configuration management.Provided service delivery guidance and project priorities to GE to maintain a clear technology strategy, forecast appropriate staffing plans and deliver within budget constraints.

Provided leadership for all technology supporting multiple locations, multiple clients, and users nationwide. Actively managed numerous projects under different technology platforms including mainframe, midrange, and servers. Managed teams for Server/Storage Administration, Mainframe Administration, ITIL Service Management, Data Center Operations, Network/Security Operations Center (NOC/SOC), audit/control, security compliance, and eligibility processing.Established baselines and alert notifications for hardware and software outages improving service levels. Developed and integrated new enterprise solutions: encryption, secure FTP file transfer, security scanning, EDI, B2B, replication, SAN management, and performance monitoring Implemented a security and systems management tool reducing overspending on software licenses, automating OS security patches, and providing vulnerability management.Embraced VMWARE technology across the enterprise reducing physical server count and utilizing VMWARE to replace PC desktops. Expanded responsibilities included risk management, business continuity, FISMA, PCI, SOX, HIPAA, and SAS70 compliance.

Performed business analysis, recommendations, and changes in eligibility workflow and procedures increasing staff productivity and accuracy.Implemented a HIPAA 4010 ASC X12 EDI eligibility/claim translation and transaction systems

Joined this start-up as a member of the Senior Management team responsible for nationwide billing system. Designed new data center and infrastructure with AS400, Solaris workstations, EMC storage, ORACLE database, and Citrix Servers

Albany, New York Area

Albany, New York Area

Bba, Accounting

Mba, Management Information Systems, General