Jeffrey Davis Email & Phone Number

Notable Achievement: Established health benefits for employees through PEO to improve talent acquisition and retention.Implemented efficient workflows for client deliverables and operations in a fast paced digital marketing and consulting company serving the blockchain and cryptocurrency industries, scaling the organization from four to eight full-time employees in a mostly remote environment. Visualized marketing and analytics data for client reporting using Data Studio, Agorapulse, Rival IQ, Buzzsumo, Facebook/Twitter Ad data and Google Sheets to build reporting to showcase engagement results. Created a repeatable reporting process and template for future use.Conducted business accounting clean up for accounts payable and receivables after an extended time without an accountant. Collected $500,000 in past due receivables and optimized invoicing and payment procedures. Established health benefits for employees through PEO to improve talent acquisition and retention.Optimized contract creation, review and negotiation with domestic and international companies. Implemented a contract management database process and system.Consulted start-up companies on business operations and reviewed client products including mobile applications, games, websites, and marketing messaging to improve user experience and client retention.

Notable Achievement: Analyzed and compiled complex inventory data and analysis for C-suite executive team decision-making.Collaborated with purchasing and planning groups to optimize inventory through data analysis, supply chain and process improvements including safety stock, ordering policies and inventory turnover. Compiled and calculated financial analysis reports including: PPV, TCO, spend analysis, cost/price analysis, inventory costing records, scrap, KPI reporting for supplier performance metrics, supplier and parts-level risk analysis, quality and delivery metrics, commodity strategies, industry data analysis, and more. Participated in cross-functional teams with experience related to the product consignment program, contract review, supplier relationships. Prepared and delivered team training development and implementation, generating presentations and documentation for supplier review and quarterly business review.

Olathe, Ks 66062

Notable achievement: Exceeded 2015 Education segment sales by mid-year 2016 Managed 75 to 100 complex customer relationships including direct dealers and educational institutions. Resolved customer disputes. Negotiated contracts. Compiled product quotes and processed orders and product returns. Communicated with Regional Sales Managers, Product Trainers, Engineering, Accounting and Marketing Departments to resolve customer inquiries. Represented the company by attending trade shows, special events and customer visits. Prepared and delivered new product training for a team of 25 people according to company product cycles. Trained and mentored new team members, assisted with special projects and supported team initiatives.

Notable Achievement: Implemented process improvements, significantly reducing dealer onboarding lead-time.Established and maintained dealer accounts in Oracle, adhering to Garmin policies and procedures. Collaborated with Sales, Accounting and Legal departments to ensure account accuracy. Optimized and digitized the Dealer Resource Center, a document vault for dealers and portal to purchase products. Digitization of documents saved the company thousands of dollars in paper waste.

Olathe, Ks

Notable Achievement: Developed a quick reference tool for the Customer Service Team featuring units and compatible accessories, reducing call times and improving customer sales and upsells. Mediated and resolved customer service and technical support, striving for one-call resolutions through collaboration with supervisors and management. Processed customer orders and follow-up including product registration and updates, product exchanges, returns and refunds. Quickly mastered Garmin’s corporate policies and procedures.

Saint Charles, Mo

Managed the coffee house and its 24 employees responsible for daily operations. Created and executed new hiring and training processes. Initiated and maintained relationships with clientele. Developed and implemented inventory controls and managed ordering systems. Networked with vendors to expand our product offering. Oversaw maintenance of building and equipment.

Chesterfield, Mo

Provided superior customer service. Assisted with training of new employees. Supervised and streamlined operations. Reconciled inventory and managed orders. Completed routine equipment maintenance.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Extensive Coursework in Accounting, Human Resources and Operations Management

Bachelor Of Business Administration (B.B.A.)