C3 AI is a leading enterprise AI software provider for building enterprise-scale AI applications and accelerating digital transformation. Responsible for delivering enterprise AI solutions in Asia and the Middle East, leading the development of regional capabilities and resources to support pre-sales and post-sales engagements.- Work with customers to develop impactful AI use cases, translating them into detailed requirements and project plans. Convert business needs into AI features… Show more C3 AI is a leading enterprise AI software provider for building enterprise-scale AI applications and accelerating digital transformation. Responsible for delivering enterprise AI solutions in Asia and the Middle East, leading the development of regional capabilities and resources to support pre-sales and post-sales engagements.- Work with customers to develop impactful AI use cases, translating them into detailed requirements and project plans. Convert business needs into AI features and map use cases to specific tasks for the team.- Lead AI solution architecture/development with a team of engineers, architects, data scientists, and DevOps professionals to deliver large-scale AI/ML deployments at speed.- Identify and track value levers to support the business case, project KPIs, and user adoption metrics, while driving customer success and adoption with a focus on retention and expansion.- Engage in pre-sales activities by collaborating with executive sponsors to define AI transformation strategies and roadmaps that align with the organization's business vision and objectives.- Lead AI practice and involved in hiring and developing competencies in Asia to meet project demands.Key Achievements:- Led multiple AI transformation projects in the Energy and Financial sectors across Asia and the Middle East, delivering enterprise AI solutions that generated over $50M in business value.- Leveraged Generative AI to significantly enhance customer satisfaction and adoption, increasing daily active users by 5x, from 15 to 75, in the last quarter.- Employee #3 hired in Asia and played a key role in expanding the team to over 50 members in the region, serving Fortune 500 companies Show less

Sensis is Australia's leading platforms and marketing services organisation serving the needs of Australian businesses. Responsible for the operation, development, and delivery of digital marketing platforms serving over 100K businesses, emphasizing on customer experience and engagement, while ensuring efficient and supportable software and processes.- Oversaw the delivery of multiple product lines, leading global development teams using agile methodology to provide high-quality… Show more Sensis is Australia's leading platforms and marketing services organisation serving the needs of Australian businesses. Responsible for the operation, development, and delivery of digital marketing platforms serving over 100K businesses, emphasizing on customer experience and engagement, while ensuring efficient and supportable software and processes.- Oversaw the delivery of multiple product lines, leading global development teams using agile methodology to provide high-quality, supportable technical solutions with a focus on business value and speed-to-market.- Served as a trusted advisor, collaborating with project owners and sponsors to design and deliver product and platform strategies that align with the business roadmap, priorities, and timeline.- Responsible for monthly reporting to CIO and head of operations on operational, security, performance metrics.- Responsible for incident management, impact/risk assessments across multiple lines of products.- Collaborate with internal engineering and product teams to integrate customer feature and enhancement requests into core product offerings.Key Achievements:- Achieved cost savings of over AUD $145k annually by modernizing the technology stack and improving server utilization through automation.- Achieved over 99.95% service uptime across all digital marketing platforms, delivering high-performance, scalable applications that handle over 30 million monthly traffic and engagements.- Spearheaded technology transformation by successfully migrating 80% of self-managed infrastructure to managed and serverless solutions. Show less

Develop and define product architecture to meet business and technical standards, provide technical leadership to engineering teams, and work closely with product management to align design with the product roadmap and strategic goals.- Provided technical leadership for trials and proofs-of-concept, and lead regional cross-functional teams to design and deliver applications that align with business objectives and the roadmap.- Develop and maintain expertise in cloud, IoT, big data… Show more Develop and define product architecture to meet business and technical standards, provide technical leadership to engineering teams, and work closely with product management to align design with the product roadmap and strategic goals.- Provided technical leadership for trials and proofs-of-concept, and lead regional cross-functional teams to design and deliver applications that align with business objectives and the roadmap.- Develop and maintain expertise in cloud, IoT, big data, and AI to offer thought leadership to the executive and management team within the company.- Responsible for the performance, health, and security of critical infrastructures and applications, while ensuring they are cost-optimized.- Responsible for driving technology adoption to enhance the efficiency and effectiveness of various work processes.- Identified opportunities for innovation and continuous improvement in product design and technology use to drive user adoptionKey Achievements:- Led digital transformation from monolithic to microservices architecture by leveraging serverless and automation technologies. - Achieved a 55% increase in customer engagement and satisfaction by leveraging big data to drive personalized chatbot conversations- Designed and set up data warehouses and pipelines to support data analysis, empowering data-driven decision-making. Show less

As a co-owner, I oversaw the development of a SaaS-based omnichannel retail solution that enables retailers, mall operators, and F&B businesses to engage with, sell to, reward, and personalize services for their customers both online and in-store.- Developed and implemented the company's technology strategy to support business goals, and provide technical leadership to engineering and IT teams to ensure alignment with the company's vision and best practices.- Led the innovation… Show more As a co-owner, I oversaw the development of a SaaS-based omnichannel retail solution that enables retailers, mall operators, and F&B businesses to engage with, sell to, reward, and personalize services for their customers both online and in-store.- Developed and implemented the company's technology strategy to support business goals, and provide technical leadership to engineering and IT teams to ensure alignment with the company's vision and best practices.- Led the innovation process by adopting new technologies and trends that could benefit the company and driving their integration into the business.- Oversaw the development of new products and technologies to meet customer needs and business objectives, while managing the technology budget and ensuring cost-effective resource use.- Hiring, training, and mentoring technology staff, fostering a culture of innovation and continuous improvement.Key Achievements:- Architected and launched Asia’s first SaaS-based omnicommerce solution, delivering product offerings on cloud infrastructure.- Secured SGD$1M in funding to develop, operate, and maintain omnicommerce solution Show less

Founded in 2010, LiveRun is a pioneer in mobile application development in the sporting industry. Coupled with event management consultancy, the company established a clientele that consists of international and local brands like Nike, Kappa, lifecycle, UOL Velocity mall and many others. Being a co-founder, I was responsible for business strategy, product vision, system development and implementation. As a co-founder, I am responsible for the product strategy, vision, and development of the… Show more Founded in 2010, LiveRun is a pioneer in mobile application development in the sporting industry. Coupled with event management consultancy, the company established a clientele that consists of international and local brands like Nike, Kappa, lifecycle, UOL Velocity mall and many others. Being a co-founder, I was responsible for business strategy, product vision, system development and implementation. As a co-founder, I am responsible for the product strategy, vision, and development of the fitness tracker app LiveRun, as well as managing our creative technology consultancy business.- Architected and developed a proprietary location-based engine that is capable of ingesting and measuring large volumes of location data efficiently; which served as the heartbeat of LiveRun application.- Responsible for the development and operation of LiveRun mobile application - a GPS fitness tracking application available on iOS, Android, and Blackberry platforms.- Involved in developing the product go-to-market strategy and collaborating with business partners in the sporting industry.Key Achievements- Launched Singapore’s first rewards-based fitness program via a mobile app, attracting over 30,000 members and achieving a #1 ranking in the Health & Fitness category on the app store.- Finalist in SiTF Awards and selected for international mobile media awards.- Developed and managed Nike Run Club rewards system using contactless technology. Show less

Responsible for the operation, development, and maintenance of simulation training systems for military personnel in Asia Pacific and Europe, and involvement in research and development projects.- Led a team of three engineers in designing and developing real-time reporting dashboards to display simulation results and KPIs- Collaborated with external vendors to analyse, design, and develop custom application modules according to training requirements.- Performed system… Show more Responsible for the operation, development, and maintenance of simulation training systems for military personnel in Asia Pacific and Europe, and involvement in research and development projects.- Led a team of three engineers in designing and developing real-time reporting dashboards to display simulation results and KPIs- Collaborated with external vendors to analyse, design, and develop custom application modules according to training requirements.- Performed system integration testing and user acceptance testing with system stakeholders.Provided support for daily operations, production deployment, documentation and end-user training.- Collaborated with education institution on R&D projects, with the aim to solve real world problemsKey Achievements- Reduced simulation re-runs by 25% by providing deep insights into each simulation, resulting in significant time and resource savings.- Achieved a high level of customer satisfaction through comprehensive end-to-end support and reporting.- Developed a proof-of-concept integrating location data and video feeds to track personnel movement in secure areas, and deployed the solution for a trial in Singapore's largest water catchment area. Show less

I have conducted lectures and tutorials for the Information Technology faculty in QUT.