Jeffrey Hamilton Email & Phone Number

Atlanta, GA, US

Lawrenceville, GA

Atlanta, GA | Windsor, UK | Shanghai, PRC

• Recruited to support strategic planning and execution of global internal and hotel communications for Marketing and Commercial & Technology corporate functions, enabling 60% of IHG’s annual revenue.
• Served as communications business partner to Chief Technology Officer, Chief Information Security Officer, and Property, Owner & Stay Experience team, representing global cybersecurity initiatives and enterprise.
• Aligned and managed content development with regional and other global business units, including sales, marketing, hotel operations, and revenue management, to ensure a cohesive communications strategy.
• Co-led development of IHG’s decarbonization communications strategy to drive engagement of on-property carbon reduction processes and help deliver on IHG’s ‘Journey to Tomorrow’ environmental commitments.
• Served as team’s lead point of contact for internal, guest and hotel-facing critical incidents, including company’s FY2021 global response to 25,000 duplicate guest transactions due to payment vendor error; managed.
• Launched ‘hotel excellence’ framework for team, focused on improving channel analytics, alignment and optimization, to deliver more effective communications that enable stronger hotel performance.

Atlanta, GA

• Provided dedicated support to three senior vice presidents and managed ad-hoc projects for the Retail Group, which includes eight major client/consumer-facing brands and 8,500+ team members:o Led internal.

Atlanta, GA

• Supported strategic and change communications for 500-person team focused on driving consolidation, cultural integration and operational transformation of company’s 25+ acquired automotive brands:o Provided 1:1 counsel.

Atlanta, GA

• Supported internal communications, corporate marketing, public relations and social media for Fortune 500-size chemical manufacturer with 5,000 employees across 25 global locations:o Wrote and produced quarterly.
• Appointed member of company’s culture and engagement committee; communicated and led programs promoting employee engagement, diversity, inclusion, well-being and volunteerism.
• Coordinated M&A and change communications and projects related to six-month-long $3.8B acquisition by competing chemical company:o Distributed time-sensitive news releases and CEO messages to employees and organized.

Atlanta, GA

• Recruited by executive director to lead projects and programs that nurture brand and culture for a $3B digital advertising company with 6,000 team members across 125 offices nationwide.
• Advised and collaborated with internal stakeholders – including Facilities, HR, IT, Legal, Marketing and Sales – on the development and distribution of targeted communications and program launches:o Created 100+.
• Led company-wide programs focused on corporate culture, diversity, engagement, well-being and managed related $350K budget:o Developed and launched pilot program for YP Culture Connect, an online social community that.
• Sustained four strategic nonprofit partnerships as part of YP Cares’ social responsibility initiatives:o Managed internal communications and national event logistics for Habitat for Humanity Month and YP’s signature.

Atlanta, GA

• Produced marketing and communications content for business partners, stakeholders and special events:o Designed monthly e-newsletter reaching 1,000 clients, employees and nonprofit partners, and executed frequent email.
• Managed and grew online engagement and brand reputation:o As owner of online content, used various media types – digital, social, print and video – to establish brand identity.o Project managed year-long redesign and.

Atlanta, GA

• Partnered with Fortune 500 stakeholders to add value to their community investment programs:o Collaborated with SunTrust Bank Foundation executives to create statewide matching grant program and managed related $100K.
• Crafted digital and print communications on behalf of president and CEO to increase constituent engagement and awareness of GCN activities and programs.
• Secured $25K grant in support of GCN’s Nonprofit University and worked on grant reports and funding proposals in excess of $100K.
• Rebuilt and launched online donor management system at no cost through corporate partnership, and directed donor stewardship plan for company’s first-ever individual giving campaign.

Rome, GA

• Trained new staff and built responsive, customer-centric team.
• Effectively resolved conflicts that frequent a small business.
• Performed fiduciary responsibilities daily, such as retail and bank transactions.

Atlanta, GA

• Wrote bi-weekly feature stories and assisted with publication of chapter newsletters.
• Helped manage logistics and organize committee functions for two flagship events.
• Secured in-kind donations for season-specific fundraising events.

Atlanta, GA

• Start-up team member for online health-based company, a hybrid of WebMD and Facebook.
• Created and edited extensive video content and provided support at video shoots.
• Assisted with content development and management of company website.

B.A., Journalism And Philosophy; Minor In French

Activities and Societies: Member, Alpha Phi Omega (APO) service fraternity; Member, Society of Professional Journalists (SPJ); Volunteer.

Advanced Placement/College Prep Advanced Diploma, Journalism And French

Activities and Societies: Managing Editor of award-winning newspaper; Vice President of Leadership Council; Georgia Certificate of Merit.