Senior Director, Training And Talent Development
Greater Los Angeles Area
Partnered with clients' senior-level leadership in strategizing and executing the delivery of both instructor-led and online training programs for the manufacturing, healthcare, retail, property management, entertainment, and professional services industries. In this role I utilized strong professional expertise to deploy global and enterprise-wide training programs to over 10,000 participants and client organizations. Directed the development of innovative training programs, identified… Show more Partnered with clients' senior-level leadership in strategizing and executing the delivery of both instructor-led and online training programs for the manufacturing, healthcare, retail, property management, entertainment, and professional services industries. In this role I utilized strong professional expertise to deploy global and enterprise-wide training programs to over 10,000 participants and client organizations. Directed the development of innovative training programs, identified talent development gaps, and initiated successful training and change management initiatives. I effectively designed, developed and deployed programs focused on improving leadership from front line operations through executive level leadership. Key contributions:► Spearheaded client revenue increases, and expense decreases by managing successful development programs, securing funding, and overseeing a $2.5M P&L training budget.► Strategized with a diverse range of clients to develop a competency-based Leadership Development Academy, resulting in a 20% increase in year-over-year in participation since 2014.► Led the instructional design team that received eLearning Magazine Excellence Award for award-winning compliance training courses, resulting in 50,000 individuals being trained.► Designed content for ten annual client-centered conferences focused on delivering HR management, leadership and operational compliance best practices and legal updates to over 1,000 attendees.► Utilized strategic business planning and performance metrics to optimize talent, acquisition, management, assessment, and development throughout a variety of organizations. ► Successfully increased recruitment and retention ROI 500% by optimizing talent, leading to a 20% reduction in costs and turnover at 10 worksites.► Enhanced engagement and employee opinion scores in existing client base by 50% by providing employees with a learning journey approach to professional development. Show less