Jeffrey Hager Email & Phone Number

Canton, Ga, Us

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

Intelligent Audit is the leading technology services company focused on reducing transportation costs through automated audit and freight recovery, business intelligence, and contract negotiation solutions.Our cloud-based solution addresses customer needs using data-driven analytics and reporting to identify trends, examine current business activities and needs, and detect areas for improvement and optimization.

Alpharetta, Ga

The Solutions Manager supports Accounts that have reached the Enterprise strata. Provide value to customers to gain, retain, and grow UPS’s business across multiple functions by demonstrating solutions to support improving the customers’ bottom line. Support account owners in developing strategies to leverage technology, engineering and sustainability solutions that align with customers’ objectives.Identify Customers’ Objectives and Business Needs • Interface with customers to identify needs, to determine long-term goals and strategies, to provide value-added solutions, to ensure retention, and to strengthen relationships. • Interface with stakeholders to determine goals, objectives, and business challenges, to evaluate needs, to ensure accurate capture of key issues, and to formulate solutions to leverage opportunities. Formulate Account Strategies • Collaborate with the Sales team to align sales efforts and to determine targeted accounts and the most effective sales approach. • Collaborate with the Solutions, Design, and Implementation group to engage appropriate internal resources and to determine costs and manpower for integrating proposed solutions. Formulate Solutions and Develop Proposals • Collaborate with the Sales team to evaluate solutions, to determine costs of solutions, to formulate the account strategy for leveraging solutions, and to gain agreement upon established value propositions. • Prepare customer proposals and presentations to motivate the customer in adopting technology and pricing, to grow the business, to gain comitment, and to demonstrate the value add of solutions. Manage Projects • Manage project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end. • Develop project plans and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.

Atlanta, Ga

• Responsible for development and implementation of unified information management database utilizing SQL Server 7.0 technology. Identified record retention requirements and automated storage and retrieval processes. Database initiated automated processing of information requests on a monthly basis as well as ad hoc reporting by sales force. Monthly savings in report generation time of 15 hours per location.• Trained dedicated sales force on use and implementation of technology tools to improve customer penetration and retention. Training classes doubled as deployment meeting for district specific customer leads database. Current estimates suggest increased yearly revenues of $300,000 - $400,000 due to deployment of database.• Performed over 30 Hundredweight integrations consisting of multiple sales calls in various districts to increase customer's knowledge of Hundredweight capabilities and niche as well as to identify specific customer characteristics and needs to utilize in formulating Corporate Hundredweight strategies.• Performed 7 time-in-transit customer analyses to identify potential metro lane opportunities. These opportunities will aid in UPS introducing improved service for these lanes and increased value to our customers.• Responsible for development and implementation of Corporate Hundredweight web site used to communicate sales tools and training modules as well as disseminate information to the dedicated sales force. Web site will act as a central location for inter-district sales force communication to aid in penetrating and converting accounts. Web site utilizes several interactive forms to populate multiple databases to aid in internal communications. Web site was first of its kind for the Product Portfolio group which supported sales staff.

Timonium, Md

• Responsible for the development of Corporate Quality Report Card, which is part of the Balanced Scorecard approach to operational performance. Application deployed to all domestic regions and districts as well as used on a Corporate level. Worked with Corporate management and district users to develop a viable product for users at all levels involved. Estimated savings of over $1.5 million per year.• Developed DIAD III deployment planning tool. This tool will be used to develop the Corporate hardware deployment plan. Microsoft Access based tool, which incorporates input feeds from multiple groups internal and external to UPS and also accommodates data inputs from multiple sources such as the Information Library, Telecom, QOPG and TSG. Generates outputs which will facilitate deployment to all domestic operating centers in the country. Additionally, this plan will act as the basis for manufacturing schedules in Motorola, Louisville and Motorola, Israel.• Deployed Corporate automated DIAD ordering process. A Microsoft Access based tool, which automated the entire DIAD equipment order, utilizing inputs from the Information Library and district constraints. Resulted in substantial time reduction and cost savings during 1997. • Developed PLD database for utilization in technology planning. SQL server database provides timely results to complex queries. Tool utilizes multiple stored procedures and views to optimize performance. Perform periodic DBA maintenance on the database. Database currently has over 5 million records. Used as the standard source of data for Corporate technology planning activities. Database has been made available to specific users in the regions and districts.

Philadephia, Pa

• Responsibilities included deployment and testing and deployment of Corporate data analysis tool within the region. With successful testing, region became first region to be approved for general deployment of data analysis tool. • Corporate trainer for PKG application for initial deployment to domestic regions. First region to deploy PKG as standard planning tool.• Responsible for development of multiple performance analysis tools regularly reviewed by region staff management.

Philadelphia, Pa

Feeder Operations• Feeder operations dispatcher and UFC/YC controller. Responsible for setting outbound lineup for multiple operational sorts.• Responsible for generation of performance and management reports as well as daily monitoring of driver statistics to ensure contract commitments.Preload Operations Supervisor• Managed preload operation for multiple boxline sorts.

Willow Grove, Pa

• Responsible for scheduling, completion and evaluation of all feeder time studies for the district. Verified all time studies and incorporated new standards into Corporate standards files. Responsible for re-evaluation of existing route trace patterns and re-construction of existing routes to reduce mileage and increase efficiency of each route.• Responsible for development and deployment of district-wide time study analysis tool. Significantly reduced time needed for key entry through to generation of new time standard.

New York, Ny

• Responsible for various analysis projects for Feeder and Hub IE. Managed various package operations during peak season to facilitate completion of sort.

Developed design specifications for major casino/hotel projects.

Bachelor'S Degree, Business Administration And Management, General

Business Management