Jeffrey Molnar Email & Phone Number

New York, NY, US

New Jersey, United States

* Proven track record of exceptional customer service through thousands of successful rides and deliveries.* Demonstrated ability to manage time effectively, balancing multiple tasks and prioritizing delivery schedules to ensure timely service. * Strong problem-solving skills developed from resolving conflicts and addressing customer concerns with.

Saddle Brook, NJ

Recruit, train, develop, and evaluate crew membersManaged internal/external loss preventionScheduling to ensure coverage within weekly hour allotmentPerformed weekly self audits to ensure sound operationsProcessed payroll weeklyReviewed vendor billing against P&L/IAR reportingConduct in-store merchandisingIssued corrective action/counseling when necessary

* Recruited and provided field training to new sales professionals* Was final decision maker on all negotiated sales in my showrooms* Responsible for inventory control and operations of all showrooms* Analyzed sales reports and market trends to implement new showroom layouts* Handled all customer escalations* Managed showrooms to exceed profit margin.

* Ran one of the highest volume stores in the Tri-Sate Area* Managed a staff of 32* Managed multiple locations simultaneously * Hired and trained new salespeople* Responsible for inventory control and loss prevention* Created a positive work environment that motivated my sales force to achieve extraordinary results

* Supervised a staff of 20-25 processors in a union shop* Prioritized daily responsibilities for all aspects of internal claims processing based on volume in hand and forecasted projects* Provided weekly and monthly coaching on quality and production to processors* Implemented a performance management plan that raised production numbers and quality scores

* Supervised a staff of 25-30 save & retention specialists* Interviewed and hired internal and external candidates* Trained and developed newly hired representatives* Main contact for all management escalations* Prepared work schedules, reports, and documents* Maintained a high service level with an inbound queue* Meet monthly with all reps and analyze.

Paramus, New Jersey, United States

Processing new applications Reviewing of credit applications through credit bureausMaintaining of Lightbridge error queue Researching of possible fraudulent applications Performing all major account changes

* Managed staff of 5-7 employees* Processed payroll and made schedules* Consistantly had sales far above quota* Won "Leaders Club" for outstanding sales results

Computer Science

Computer Science