Jeffrey Smith Email & Phone Number

Cranberry Township, Pa

Clinton, Pennsylvania, United States

Berlin Packaging's Qorpak division provides an extensive range of specialized, essential laboratory packaging solutions and supplies to numerous vertical markets. Responsible for maintaining, servicing and expanding a vastly diverse customer base comprised of over 300 active Qorpak accounts dispersed among twenty Eastern United States. Focused prospecting efforts and targeted marketing campaigns consistently increased territory sales revenues from both new customers and existing base. • Primary duties include: identification, qualification and development of sales leads; conduct needs assessments; develop value propositions; prepare product and service quotations; negotiate and close desired business. Also, maintain and develop relationships with established customers while selling Qorpak products and value-added services. • Interact extensively with customers to accurately assess their needs, recommend product and service solutions and engage in application-specific sourcing and pricing opportunities. • Organize agenda and invite participants when conducting regularly scheduled sales calls; provide exceptional customer service through highly responsive follow-up and pertinent communication.• Serve as customers’ lead advocate within Berlin Packaging to address and resolve major issues and ensure that customers derive maximum benefit and value from partnering with Berlin.• As a Qorpak representative, attend and participate in industry trade shows and distributors’ sales meetings. Compile and present annual business reviews to significant customer and distributor accounts. Facilitate and manage customer orders and product sampling requests. • Added 47 new Qorpak customer accounts to active base through prospecting and closing efforts. • Increased total, year-over-year sales volume for 2023, from both new and existing customers, by 76% to over $1.7 million, while effectively adhering to gross profit margin requirements.

Pittsburgh, Pennsylvania, United States

Maxill is a manufacturer of infection control, personal protection and sterilization products, medical and dental disposables, instruments, oral hygiene, oral preventative, procedural and X-ray products. Was responsible for performing all prospecting efforts and making direct sales calls on dental and medical practices and groups in the Greater Pittsburgh, PA area. Dental specialties included general and pediatric dentistry, orthodontics, endodontics, periodontics, prosthodontics, and oral and maxillofacial surgery. Essential to introduce, present and demonstrate Maxill’s products to doctors, staff professionals and decision makers through in-office visits. Utilized a solution-based, consultative sales approach to earn and secure purchase commitments. Most productive U.S. External Sales Representative – signed and increased sales penetration in over 130 new, active accounts. Total 2020 year-end sales volume growth of 165% over 2019. Developed and cultivated a robust prospect pipeline – managed over 180 qualified prospect practices and groups. Conducted product presentations and training sessions for doctors and office staff members. As the primary point of contact, managed a timely customer and prospect follow-up schedule, in person and remotely, while establishing and further enhancing long-term customer relationships.

Pittsburgh, Pennsylvania, United States

Oil Service specializes in the manufacturing and distribution of petroleum-based lubrication products with a company focus on serving the automotive, trucking, commercial and industrial marketplaces; the most diversified single source supplier in the Western PA/Eastern OH/WV region. Was responsible for identifying new growth opportunities, developing unique solutions and selling several multi-branded product categories across all major industry segments. Other duties included: increasing penetration with existing customers; providing consultation regarding ideal product selection; recommendation and implementation of optimal lubricant storage and dispensing equipment; bolstered relationships with manufacturers’ representatives. Consistently increased year-over-year sales totals in assigned territory; attained 30% net growth and over $2 million in annual sales volume. Added 54 new customers and achieved 100% retention of all designated key accounts.

Pittsburgh, Pennsylvania, United States

Was responsible for engaging in direct sales of all insurance product lines (including Medical, Dental, Vision and Health Savings and Spending Accounts) to groups of up to 50 contracts for Western PA’s Blue Cross Blue Shield licensee. Provided ongoing education regarding the Highmark value proposition and new product offerings. Facilitated existing client renewals and add-on sales in accordance with established premium rate, underwriting and enrollment guidelines. Managed external health care insurance Producers and Agencies to ensure the profitability, stability and growth of existing Highmark business and generation of new sales. Exceeded sales growth goals (119% of quota) and surpassed all member retention targets (achieved 97%) in 2012-2013. Formulated winning strategies in order to grow market share and profit margin. Conducted numerous successful cross-selling initiatives for Dental, Vision and Individual products.