Jeffrey Peng Email & Phone Number

San Mateo, Ca, Us

San Mateo, Ca, Us

Redmond, Washington, United States

𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐫𝐡𝐲𝐭𝐡𝐦 𝐨𝐟 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐝𝐚𝐭𝐚 𝐜𝐞𝐧𝐭𝐞𝐫 𝐩𝐫𝐨𝐜𝐮𝐫𝐞𝐦𝐞𝐧𝐭 𝐥𝐢𝐟𝐞 𝐜𝐲𝐜𝐥𝐞 𝐛𝐲 𝐝𝐫𝐢𝐯𝐢𝐧𝐠 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐫𝐞𝐠𝐢𝐨𝐧𝐚𝐥 𝐩𝐫𝐨𝐭𝐨𝐜𝐨𝐥𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐚𝐥𝐥 𝐠𝐥𝐨𝐛𝐚𝐥 𝐭𝐞𝐚𝐦𝐬, 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐢𝐧𝐠 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐚𝐜𝐜𝐮𝐫𝐚𝐜𝐲 𝐨𝐟 𝐭𝐡𝐞 𝐬𝐮𝐛𝐦𝐢𝐭𝐭𝐚𝐥 𝐩𝐫𝐨𝐜𝐞𝐬𝐬• Executed quarterly internal audits at a global level to ensure all regional teams maintained adherence to procedure and standards, which improved SLA and margin of errors from previous year by 65%• Built dashboards within PowerBI and launched new automated processes within PowerApps to ensure consistent user actions to optimize user workflow efficiency, thus reducing margin of errors• Created program bulletins, newsletters, and PowerPoint presentations to facilitate technical meeting discussions, giving visibility of new processes to all regional stakeholders and leadership teams• Leveraged data and project management methodologies to drive continuous improvements for cross-functional workstream 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭• Automated and streamlined the backend submittal and approval process of the Data Center Procurement Process, ensuring teams maintained accuracy and achieved 100% pass rate on the annual Global Audit

San Francisco Bay Area

𝐒𝐩𝐞𝐚𝐫𝐡𝐞𝐚𝐝𝐞𝐝 𝐥𝐨𝐧𝐠 𝐭𝐞𝐫𝐦 𝐝𝐚𝐭𝐚 𝐚𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐀𝐖𝐒 𝐒𝐩𝐨𝐧𝐬𝐨𝐫𝐬𝐡𝐢𝐩 𝐛𝐲 𝐝𝐞𝐟𝐢𝐧𝐢𝐧𝐠 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 𝐎𝐊𝐑𝐬 𝐚𝐧𝐝 𝐚𝐧𝐚𝐥𝐲𝐳𝐞 𝐊𝐏𝐈𝐬, 𝐢𝐝𝐞𝐧𝐭𝐢𝐟𝐲𝐢𝐧𝐠 𝐫𝐨𝐚𝐝𝐦𝐚𝐩 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞𝐬 𝐭𝐨 𝐢𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐭𝐨𝐨𝐥𝐬 𝐭𝐨 𝐚 𝐬𝐢𝐧𝐠𝐥𝐞 𝐬𝐨𝐮𝐫𝐜𝐞 𝐨𝐟 𝐭𝐫𝐮𝐭𝐡, 𝐚𝐧𝐝 𝐜𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐚 𝐦𝐚𝐬𝐭𝐞𝐫 𝐩𝐨𝐬𝐭-𝐞𝐯𝐞𝐧𝐭 𝐫𝐞𝐩𝐨𝐫𝐭 𝐩𝐫𝐨𝐜𝐞𝐬𝐬• Established a data analytics program which resulted in consistent post event reporting SLA to the first 48 hours by simplifying the mapping of backend data and standardization of reports for high-level analysis • Developed a workback plan for onboarding sponsors into the AWS re:Invent Virtual platform by aligning with cross-functional workstream leads to deliver a seamless virtual sponsorship setup experience• Created global metrics dashboards within AirTable that analyzes live data to track trends across all AWS sponsorship events, providing greater context to overall performance and a resource for resolving time-sensitive issues with sponsors• Consistently identified issues in data integrity and data consistency and worked with engineers to debug issues𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭• Created a data analytics program documentation that puts together a plan and key milestones to achieve long-term deeper analytics by focusing on unifying data sources, standardizing reports, and reducing data touchpoints

Tustin, Ca

𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐭𝐡𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 𝐛𝐲 𝐜𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐧𝐞𝐰 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐧𝐠 𝐩𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞𝐬, 𝐞𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡𝐢𝐧𝐠 𝐚 𝐟𝐨𝐫𝐦𝐚𝐥 𝐜𝐫𝐨𝐬𝐬 𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐭𝐞𝐚𝐦, 𝐚𝐧𝐝 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐢𝐧𝐠 𝐎𝐊𝐑𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 𝐭𝐨 𝐞𝐱𝐞𝐜𝐮𝐭𝐞 𝐰𝐞𝐞𝐤𝐥𝐲 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐥𝐚𝐮𝐧𝐜𝐡𝐞𝐬 𝐚𝐧𝐝 𝐦𝐞𝐞𝐭 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 𝐠𝐨𝐚𝐥𝐬• Reduced project life cycle on an average of 45% by standardizing communication protocol across teams, streamlining proper handoff processes, and achieving effective continuous improvement process• Managed a monthly average of 30 projects concurrently across 2 programs with project life cycles lasting around 3-7 months; launching over 150 products and generating $6M+ in revenue over the first 18 months • Built dashboards for tracking product development KPIs in order to create reports and presentations for key stakeholders, such as executive level management• Analyzed market trends to drive product line direction; strategically generating revenue on products with highest market capitalization and favorable vendor relationships𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬• Established and formalized the Stage Gate Development process which streamlined the development of new transceivers from ideation to product release, include maintaining sales channels and product support post-launch • Managed a new acquisition by integrating internal development processes, product tracking framework, and onboarding new members into the cross functional team to provide a seamless transition into the parent company

Anaheim

𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐨𝐟 𝐞𝐥𝐞𝐜𝐭𝐫𝐢𝐜𝐚𝐥 𝐬𝐢𝐠𝐧𝐚𝐠𝐞 𝐚𝐧𝐝 𝐞𝐱𝐭𝐫𝐮𝐬𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐧𝐞𝐰 𝐜𝐨𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧 𝐬𝐢𝐭𝐞𝐬; 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐬𝐮𝐫𝐯𝐞𝐲𝐬, 𝐩𝐫𝐨𝐜𝐮𝐫𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐩𝐞𝐫𝐦𝐢𝐭𝐬, 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐝𝐞𝐬𝐢𝐠𝐧𝐬, 𝐚𝐧𝐝 𝐨𝐯𝐞𝐫𝐬𝐚𝐰 𝐭𝐡𝐞 𝐟𝐚𝐛𝐫𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐢𝐧𝐬𝐭𝐚𝐥𝐥𝐚𝐭𝐢𝐨𝐧 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 - 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐢𝐨𝐧 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐬𝐜𝐨𝐩𝐞 𝐚𝐧𝐝 𝐫𝐢𝐬𝐤 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭• Successfully managed large volumes of contracts with budgets ranging from $20K to $100K, consistently meeting tight deadlines and closing a total of over $2 million in project value over 6 quarters• Created project SOWs based on stakeholder requirements, identifying limitations and opportunities with clients to maximize benefits and fabricate best possible product• Managed cross-functional technical teams, vendors, and affiliate construction teams to complete project deliverables, implementing risk mitigation, and oversee project installations• Organized reports and conducted weekly meetings as the primary point-of-contact with all departments to ensure scope, schedule, and budget are in alignment with project charter• Collaborated with quality assurance and quality control teams to ensure final assembly of products maintained a strict adherence to Underwriter Laboratories and City development standards• Streamlined effective procedures which increased overall administrative efficiencies and minimized production downtime across all departments• Tasked with the onboarding and training of new project coordinators𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭• Ran a 3 month conversion project for 120 MetroPCS stores during Q4 for their branding change, which demanded innovation in our process efficiencies to meet their Christmas marketing deadline

Fountain Valley, Ca

𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐨𝐫 𝐢𝐧 𝐚 𝐬𝐭𝐚𝐫𝐭𝐮𝐩 𝐜𝐨𝐦𝐩𝐚𝐧𝐲, 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐬𝐚𝐥𝐞𝐬, 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐨𝐟 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐚𝐛𝐥𝐞𝐬, 𝐚𝐧𝐝 𝐢𝐧𝐯𝐨𝐢𝐜𝐢𝐧𝐠. 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞𝐝 𝐰𝐢𝐭𝐡 𝐰𝐡𝐨𝐥𝐞𝐬𝐚𝐥𝐞 𝐯𝐞𝐧𝐝𝐨𝐫𝐬 𝐢𝐧 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐠𝐨𝐚𝐥𝐬 𝐰𝐢𝐭𝐡 𝐞𝐦𝐩𝐡𝐚𝐬𝐢𝐬 𝐨𝐧 𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐜𝐨𝐬𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭.• Managed company’s CRM/PM software (Corebridge) to ensure a fluid integration into the new system while introducing efficiencies in the production and invoicing processes; managing RFIs, RFPs, and RFQs• Planned and executed marketing campaigns aimed at target industries which brought in a 45% increase of new accounts over 2 years• Created reports and status updates for daily production meetings to project weekly, monthly, and quarterly timelines and goals• Managed 100+ client accounts and organically grew sales and revenue by an average of 36% year over year𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬• Point-of-contact coordinating a team of installers and manufacturing partners to fabricate marketing display structures for a variety of trade shows and conventions• Implemented and onboarded the company to a new customer relationship management and project management software and maintained the system to advance projects through the entire sales cycle

Pico Rivera, Ca

Improved profit margins by implementing strategic sales promotions aimed at expanding target demographics Maintained inventory, weekly sales log, and reported financial objectives using ExcelSupervised the staff, assigned weekly schedules, and incentivized staff based on salesAnalyzed competitors to evaluate effecting marketing strategies

Walnut, Ca