Jeffrey Sutton
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Jeffrey Sutton Email & Phone Number

Information Technology - Incident, Problem and Change Management at JPMorgan Chase & Co.
Location: Greater Philadelphia, United States, United States 7 work roles 1 school
1 work email found @us.ibm.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email j****@us.ibm.com
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Current company
JPMorgan Chase & Co.
Role
Information Technology - Incident, Problem and Change Management
Location
Greater Philadelphia, United States, United States
Company size
286575 employees

Who is Jeffrey Sutton? Overview

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Jeffrey Sutton is listed as Information Technology - Incident, Problem and Change Management at JPMorgan Chase & Co., a company with 286575 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at us.ibm.com and a matched LinkedIn profile for Jeffrey Sutton.

Jeffrey Sutton previously worked as Vice President, Global Supplier Services - Corporate Third Party Oversight at Jpmorgan Chase & Co. and Incident Manager - Cybersecurity & Technology Controls; Production Assurance at Jpmorgan Chase & Co.. Jeffrey Sutton holds Coursework Toward Bachelor Of Science In Computer Science from Rutgers University.

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Email format at JPMorgan Chase & Co.

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*@us.ibm.com
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Profile bio

About Jeffrey Sutton

A highly experienced technology professional in the financial and telecommunications industries, my background reflects my ability to resolve technology incidents, issues, and address change and release management processes. With my more than 10 years' experience providing technical support on AIX, DB2, UNIX, Window Server, and MVS Mainframe environments, I continue to add value in dynamic environments, including IBM and JPMorgan Chase. I regularly apply my project management and leadership capabilities to support enterprise accounts. I am known for surpassing organizational targets and achieving process and operating improvements. Core Competencies Include the Following:Service Level Agreement (SLA) Management Report Development & AutomationClient Relationship DevelopmentIssue Identification & ResolutionTechnical Operations AnalysisGlobal Staff EngagementProcess ImprovementsWorkflow ManagementRoot Cause AnalysisProject Management Technical Support

Listed skills include It Strategy, Collaborative Problem Solving, Information Technology, Windows Server, and 31 others.

Current workplace

Jeffrey Sutton's current company

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JPMorgan Chase & Co.
Jpmorgan Chase & Co.
Information Technology - Incident, Problem and Change Management
new york, new york, united states
Website
jpmorganchase.com
Employees
286575
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7 roles · 38 years

Jeffrey Sutton work experience

A career timeline built from the work history available for this profile.

Vice President, Global Supplier Services - Corporate Third Party Oversight

Current
Jpmorgan Chase & Co.
Feb 2019 - Present

Incident Manager - Cybersecurity & Technology Controls; Production Assurance

Jpmorgan Chase & Co.

Jersey City, NJ

Dec 2016 - Nov 2018

Incident, Problem, And Change Coordinator

Ibm

Piscataway, NJ

Managed workflow for 50+ technical resources in North America, South America, and India in connection with incident, problem, and change management issues. Conducted root cause analysis and led resolution, which also included reporting and metrics management of break fix, service requests, and tool enhancements.►Introduced dynamic automation into service.

2006 - 2016 ~10 yrs

Organizational Change Manager

Ibm

Somerset, NJ

Analyzed proposed changes to production environment and ensured formal quality stage gate process was followed. Reviewed test and deployment plans, timelines, and formal back-out plans. ►Interacted with client, as well as project executives, delivery leaders, executive management, and change governance teams to ensure quality assurance models were followed.

1999 - 2006 ~7 yrs

Application Support Specialist

At&T

Somerset, NJ

Delivered 24x7 application support for mission critical applications. Contributed as part of project management office and conducted root cause analysis and outage reviews. ►Implemented application changes, which included break fix or tool enhancements.►Developed project plans and interacted with stakeholders; conducted regression testing and initiated.

1996 - 1999 ~3 yrs

Unix / Pc-Lan Administrator

At&T

Holmdel, NJ

Provided system administrative support for UNIX and Windows servers. Installed hardware and software, administrated customer accounts.

1993 - 1996 ~3 yrs

Mvs Console Operator

At&T

Piscataway, NJ

Provided first level system management of large scale MVS systems. Monitored and controlled production workload processing. Performed problem determination and resolution for computer hardware, software, network and other peripheral devices issues.

1988 - 1993 ~5 yrs
Team & coworkers

Colleagues at JPMorgan Chase & Co.

Other employees you can reach at jpmorganchase.com. View company contacts for 286575 employees →

CR Carmina Rodenas Carmina Rodenas Colleague at Jpmorgan Chase & Co.Taguig, National Capital Region, Philippines, Philippines View → KS Karanjit Singh Karanjit Singh Colleague at Jpmorgan Chase & Co.Mumbai, Maharashtra, India, India View → CK Ca Keyuri Morabia Ca Keyuri Morabia Colleague at Jpmorgan Chase & Co.Ahmedabad, Gujarat, India, India View → GC Gregory Carr Gregory Carr Colleague at Jpmorgan Chase & Co.Monroe, Louisiana, United States, United States View → SS Siddharth Shukla Siddharth Shukla Colleague at Jpmorgan Chase & Co.Bengaluru, Karnataka, India, India View → US Ulpius Schweitzer Chingtoco Ulpius Schweitzer Chingtoco Colleague at Jpmorgan Chase & Co.Calabarzon, Philippines, Philippines View → WL Wayne Lai Wayne Lai Colleague at Jpmorgan Chase & Co.Newark, Delaware, United States, United States View → PE Pamela E Burks Pamela E Burks Colleague at Jpmorgan Chase & Co.Columbus, Ohio, United States, United States View → SS Shruti Shah Shruti Shah Colleague at Jpmorgan Chase & Co.London Area, United Kingdom, United Kingdom View → RL Romario Lauture Romario Lauture Colleague at Jpmorgan Chase & Co.Powder Springs, Georgia, United States, United States View →
1 education record

Jeffrey Sutton education

FAQ

Frequently asked questions about Jeffrey Sutton

Quick answers generated from the profile data available on this page.

What company does Jeffrey Sutton work for?

Jeffrey Sutton works for JPMorgan Chase & Co..

What is Jeffrey Sutton's role at JPMorgan Chase & Co.?

Jeffrey Sutton is listed as Information Technology - Incident, Problem and Change Management at JPMorgan Chase & Co..

What is Jeffrey Sutton's email address?

AeroLeads has found 1 work email signal at @us.ibm.com for Jeffrey Sutton at JPMorgan Chase & Co..

Where is Jeffrey Sutton based?

Jeffrey Sutton is based in Greater Philadelphia, United States, United States while working with JPMorgan Chase & Co..

What companies has Jeffrey Sutton worked for?

Jeffrey Sutton has worked for Jpmorgan Chase & Co., Ibm, and At&T.

Who are Jeffrey Sutton's colleagues at JPMorgan Chase & Co.?

Jeffrey Sutton's colleagues at JPMorgan Chase & Co. include Carmina Rodenas, Karanjit Singh, Ca Keyuri Morabia, Gregory Carr, and Siddharth Shukla.

How can I contact Jeffrey Sutton?

You can use AeroLeads to view verified contact signals for Jeffrey Sutton at JPMorgan Chase & Co., including work email, phone, and LinkedIn data when available.

What schools did Jeffrey Sutton attend?

Jeffrey Sutton holds Coursework Toward Bachelor Of Science In Computer Science from Rutgers University.

What skills is Jeffrey Sutton known for?

Jeffrey Sutton is listed with skills including It Strategy, Collaborative Problem Solving, Information Technology, Windows Server, Multi Task And Handle High Volume Workloads, Release Management, Itil, and Root Cause Analysis.

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