Jeff Burns Email & Phone Number

Newmarket, On, Ca

- Business Systems (eg. Data Connectivity, ERP and EDI) integrations, enhancing operational efficiency and data integrity.- Managed cross-functional teams and collaborated with senior stakeholders to align technology initiatives with corporate goals.- Developed innovative solutions for product team alignment and strategic roadmapping.- Ensured stakeholder engagement and buy-in from technical teams to executive leadership.- Improved system functionalities, resulting in measured operational efficiencies.- Spearheaded process optimizations that continue to reduce operational costs.- Proactively adapted to new technologies and methodologies, driving continual improvement.

Richmond Hill, On

- Managed digital platforms and assets, enhancing product visibility and sales effectiveness.- Collaborated with teams to implement impactful sales and marketing strategies.- Key player in the development and design of digital assets and business partnerships.- Used data-driven insights for product planning and performance optimization, boosting market reach by 25%.

Newmarket, On

- Managed the cable, cell, and home internet division within a brick-and-mortar location, consistently exceeding sales and service targets.- Led a team of sales associates, providing coaching and performance management to enhance team productivity and customer service.- Implemented effective sales strategies and promotional campaigns, significantly increasing customer acquisition and retention rates.- Ensured high levels of customer satisfaction by addressing inquiries and resolving issues promptly and efficiently.- Managed inventory and merchandising to maintain optimal stock levels and product displays.- Analyzed sales data and market trends to make informed decisions and drive business growth.

Vancouver, Canada Area

- Efficiently managed store operations, consistently meeting and exceeding sales and service targets.- Supervised, coached, and developed a team of sales associates to ensure exceptional customer service and achieve performance goals.- Utilized Retail KPIs to make data-driven decisions that significantly boosted sales outcomes.- Supported the Territory Manager in upholding company values and goals among staff.- Led recruitment and training initiatives to build and maintain a top-performing team.- Ensured optimal customer service and security in all store activities, including adherence to opening and closing procedures.- Managed inventory levels, conducted regular performance reviews, and implemented strategies for operational excellence.