Jeff Rhoads Email & Phone Number

Placentia, California, United States

Orange, California, United States

Orange County, California Area

Directly responsible for the daily operational practices of all stores, making sure each location ran smoothly, cleanly, and met all budget and sales goals while complying with any marketing and promotion campaigns. Oversaw the interviewing, hiring, coordination, and discipline of store managers and employees. Spent majority of days checking in on individual stores to make sure the stores were stocked, clean and in proper working order.Key AccomplishmentsDirectly responsible for the creation and maintaining of food, labor, and maintenance budgets, while coordinating with and reporting to senior management of the company. Oversaw the implementation of a new POS system for the chain which prior had used simple cash registers. Implemented a customer relations program that not only increased retention and frequency of customers, but also gave insight to customer metrics the company never had access to prior.Implemented an online ordering system to drive additional dollars while saving hundreds of hours annually taking orders over the phone.Created and launched individual store website specifically designed for each location. www.joesplaceoc.com and www.cafebellaoc.com

Walnut, California

Utilize consultative sales approach to assist both potential and current customers in business development and brand expansion through a variety of products and services offered by company.Key Accomplishments: Opened and maintained 22 new and profitable accounts, achieving sales milestone of over $1M, and voted runner-up in the “Rookie of the Year” award within first 12 months of tenure. Successfully grew market territory by over 58% through thorough collaboration with clients, analyzing and identifying their specific needs to design targeted marketing plans. Awarded “Chairman’s Club Award” for surpassing target growth in both territory and profit margin. Graduated #1 among 13 sales associates, achieving a 94% score, in 16-week training class.

Orange, California

Responsible for overseeing financial aspects and overall development of small internet retailer with significant presence on Amazon.com Marketplace. Key Accomplishments: Developed and implemented innovative best practice procedures and protocols to secure operational management, streamline process efficiencies, and minimize company risk. Negotiated favorable shipping and LTL contracts to drive continued bottom-line growth and profitability, ensuring favorable payment and discounted payment terms with manufacturers. Introduced SAP Business One and Saleforce management software systems to provide effective support for sales, customer relationships, inventory, financials, and human resources teams.

Anaheim, California

Supervised the start-up and development of internet wholesale distribution company from operating loss to substantial yearly revenue exceeding $5M with a staff of three senior managers, four supervisors, and 15 support personnel.Key Accomplishments: Developed and implemented best practice procedures to secure operational management, streamline process efficiencies, and minimize company risk. Enhanced public image, market footprint, and brand recognition within online and traditional business community through new business development, community outreach, and proactive networking. Designed results- and growth-driven compensation platform to motivate and encourage producers. Utilized marketplace leverage to establish and maintain critical partnerships with key manufacturers, suppliers, and high-volume customers. Negotiated favorable contracts with parcel post delivery providers, including UPS and FedEx, resulting in an 18% cost reduction on both inbound and outbound shipping expenses. Responsible for marketing strategy, business development, and promotional activities, liaising with key manufacturers to create product development strategies that increased sales volume 50 to 80%.

* Supervised 50 employees, scheduled work hours, resolved conflicts, determined salaries.* Trained and managed Hosts, Servers, Cooks, and Maintenance Personnel and achieved significant improvements in their productivity.* Interviewed, selected and hired new employees.* Directed employee training to improve efficiency and ensure conformance with standard procedures and practices.