Process Manager, Project Manger, Service Level Manager
Current• ING (Utrecht): Service Level Manager• ING (Utrecht): Governance, Risk & Compliancy manager• Atos (Eindhoven): Data Center support - contribution to Data Center Power Upgrade project.• WUBank (Utrecht): Taking over all activities of a colleague - channeling to other departments.• ING(Amsterdam): OSM (Operation Service Manager). - for 2 teams during transition.• ING (Amsterdam): General Change Manager, on behalf of the IT department, for RBB (Retail Banking Benelux) and RBI (Retail Banking International)• ING (Amsterdam): ODSM (Operation Delivery Service Manager)• ING (Amsterdam): on-site Team Manager (WebSphere, Oracle and UNIX teams)• ING (Amsterdam): on-site Single Point of Contact for Incident, Problem & Change Processes• AkzoNobel: Customer Landscape Owner• Network disentanglement project: decoupling Atos - Philips network in Australia• Philips: on-site Single Point of Contact for Incident & Change Processes• EDI Consultant (Electronic Data Interchange)• EDI software support