Jeff Singer Email & Phone Number

Laguna Niguel, California

• I enable clients’ technical capabilities by single-handedly providing desktop, laptop, network, software, mobile device, security, VR, and technical support services, with 1K+ active devices implemented. Serving as a.
• Cultivate and retain loyal customer base, achieving 100% satisfaction by maintaining rapid response time and exceeding expectations.
• Remain detail-oriented during system upgrades to configure new system in an identical manner; match all files, shortcuts, applications, and personal settings to allow for uninterrupted workflow after migrating to a new.
• Significantly enhanced client capabilities after designing, building, and installing a highly specialized system that provided full HD audio/video recordings from a customized source, coupled with a highly specialized.
• Create image protocol of all hardware/software settings associated with client equipment, enabling 100% restoration of operating system, installed applications, user-specific configuration, and current user files with.
• Leverage extensive experience with business process flows to provide technical analysis that generate improvements, flexibility, and efficiency that more aptly suits business operations.

Foster City, California

• I was selected to participate in an Executive-level taskforce that facilitated the startup of a new knowledge business web portal used to design and sell snippets of DNA, RNA, & Proteins. After identifying client’s.
• Accelerated eCommerce software development process to offer 120K new products, capitalizing on first-to-market position and grossing thousands of dollars in first month sales.
• Created and delivered 100+ highly technical, software-based SAP training curriculums to 1.2K+ managers, scientists, accounting, order entry, customer service, production staff, and technicians on completing modules and.
• Diminished overall training costs and helpdesk calls by designing, programming, and implementing a global training domain with computer classroom locations in the US, Amsterdam, and England. Domain enabled software.

Foster City, California

• In my initial role with Applied Biosystems, I developed, implemented, and maintained the department’s ISO 9001 compliance systems. Serving as a vital Product Development team member, I managed equipment requirements.
• Created “Best Practice” ISO 9001 implementation model and shared global best practice techniques with European and Asian production managers to ensure their operations met quality, cost, and ISO protocols.
• Increased operating profits 20% through automation, headcount reductions, and production facility remodeling.
• Decreased finish product testing requirements 70%+ through statistical analysis of in-process versus finish product quality control results.
• Reduced costs 15%+ by orchestrating the technology transfer of mature reagent products to the European production operation, providing needed capacity in California for new crucial incoming products.