Jeff Vierra

Jeff Vierra Email and Phone Number

Senior Technical Consultant at Houghton Mifflin Harcourt @ Houghton Mifflin Harcourt
boston, massachusetts, united states
Jeff Vierra's Location
Roseville, California, United States, United States
Jeff Vierra's Contact Details
About Jeff Vierra

Versatile Senior Technical Consultant with proven record of providing technical pre-sales and implementation support that contributes to achieving sales goals and ensuring customer satisfaction.Solution Selling | Project Management | Mobilize Support | Systems Integration | Educational Technology | Technical Documentation | Curriculum Development | Educational Software Technology Strategy Development | Relationship Management | Training and Mentoring

Jeff Vierra's Current Company Details
Houghton Mifflin Harcourt

Houghton Mifflin Harcourt

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Senior Technical Consultant at Houghton Mifflin Harcourt
boston, massachusetts, united states
Website:
hmhco.com
Employees:
5240
Jeff Vierra Work Experience Details
  • Houghton Mifflin Harcourt
    Senior Digital Solutions Technical Consultant
    Houghton Mifflin Harcourt Mar 2018 - Present
    Rocklin, Ca
    Consulted and supported new and existing customers on product integrations between our platforms and their existing SIS to achieve single sign on and class/roster creation and automation. Provided pre-sales/technical support for potential customers established with to pilot our curriculum.
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  • Houghton Mifflin Harcourt
    Technical Service Engineer
    Houghton Mifflin Harcourt Jan 2017 - Mar 2018
    Rocklin, Ca
    Provided pre-sales and post-sales support for a wide variety of HMH products and LMS platforms to help drive sales and ensure product success.
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  • Houghton Mifflin Harcourt
    Professional Services Engineer
    Houghton Mifflin Harcourt Jun 2015 - Dec 2016
    Roseville, Ca
    Observe and Troubleshoot major product network and technical issuesQuality Assurance acceptance testing of future platform releases
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  • Blackboard
    Solutions Engineer
    Blackboard Oct 2014 - Apr 2015
    Roseville, Ca
    As a Solutions Engineer for Blackboard, I provide our sales staff expert knowledge on our Parental Engagement Solution. The solution encompassed our web hosting product (Edline), mass notification system, and our industry leading app.• Develop and Deliver both onsite and remote product presentations to future customers.• Respond to RFP's ensuring we position our solution to win the proposal.• Respond to technical questions from both customer and sales staff• Set up product evaluation environments and oversee evaluation process.
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  • Pearson Education
    Sales Engineer
    Pearson Education May 2007 - Apr 2014
    West Region
    Provided pre-sales and post-sales support for a wide variety of Pearson products and LMS platforms to help drive sales and ensure product success.• Conducted meetings with product management and development to discuss and resolve customer issues with existing product lines, shaping feature set of existing product line and future product releases. • Managed all technical aspects of 1:1 initiative for Western Region customers, including conduction pre- sales meetings with different district personnel to explain implementation of digital products, reinforcing customer decisions to purchase products and services.• Performed comprehensive site evaluation process, ensuring client met technical requirements to run the program. • Responded to technology-based RFP questions, enabling customers to understand curriculum and network environment product fit and make informed vendor selection decisions.• Delivered product demonstrations to future customers at major education technology conferences, providing hands-on opportunity for learning and opportunity to answer questions face to face. • Tracked technology-specific pipeline in CRM for upcoming sales and service opportunities, resulting in proactive engagement with account executive, effective scheduling of meetings, and ensuring technical road blocks to customer decision-making were cleared.• Mentored and trained new sales engineers, including acclimating to new surroundings, conveying best practices to engage sales teams, and technical product discussions, fostering strong internal relationships and ensuring success in new role. • Created and presented technical training for sales team and customers, improving understanding of product digital features.
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  • Pearson
    Escalation Engineer
    Pearson Jan 2006 - May 2007
    Handled Tier 3 calls for the Waterford Early Reading ProgramCreated a certified training program for our field engineers
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  • Pearson North America
    Quality Assurance Engineer
    Pearson North America Nov 1998 - Dec 2005
    Phoenix, Arizona Area
    Managed 5 computer hardware vendorsCreated testing matrix which our hardware vendors used to ensure a turnkey solutionConducted meeting with our software developer to discuss issues and enhancements to the programProvided IT support for local office
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Jeff Vierra Skills

Training E Learning Salesforce.com Team Building Educational Technology Project Management Leadership Sales Product Management Solution Selling Strategic Planning Program Management Learning Management Systems Public Speaking Instructional Design Content Management Technical Writing Crm Strategic Partnerships Content Development Saas Consulting Customer Service Needs Analysis Microsoft Office Sales Presentations Pre Sales Learning Management Technology Integration Publishing Social Media Coaching Technical Documentation Testing Camtasia Vendor Management Data Analysis Teaching Visio Social Networking Cloud Computing Sem Online Advertising Java Content Distribution Networks

Jeff Vierra Education Details

Frequently Asked Questions about Jeff Vierra

What company does Jeff Vierra work for?

Jeff Vierra works for Houghton Mifflin Harcourt

What is Jeff Vierra's role at the current company?

Jeff Vierra's current role is Senior Technical Consultant at Houghton Mifflin Harcourt.

What is Jeff Vierra's email address?

Jeff Vierra's email address is je****@****gii.com

What is Jeff Vierra's direct phone number?

Jeff Vierra's direct phone number is +191626*****

What schools did Jeff Vierra attend?

Jeff Vierra attended University Of Phoenix, Rio Salado College, West Valley College.

What are some of Jeff Vierra's interests?

Jeff Vierra has interest in I Enjoy Playing Golf, Watching Hockey.

What skills is Jeff Vierra known for?

Jeff Vierra has skills like Training, E Learning, Salesforce.com, Team Building, Educational Technology, Project Management, Leadership, Sales, Product Management, Solution Selling, Strategic Planning, Program Management.

Who are Jeff Vierra's colleagues?

Jeff Vierra's colleagues are Angie Butkowski, Francisca Acosta, Dawn Lemley, Gregory Collins, Laura Smith, Pattie Courtney, Lupe Bowlin.

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