• Conduct quality assurance audits on order entry and technicalsupport departments• Evaluate audit findings and implement appropriate corrective actions• Document all errors and collaborate with management in finding appropriate solutions in error detection and prevention• Establish and implement quality control standards • Educate and instruct personnel in recommended quality control practices• Assess and analyze technical documents • Thorough knowledge of company standards and tolerances regarding products • Function as an information source for departments when critical quality issues arise

• Perform work involving the use of large and small equipment, including mowers, loaders, chainsaws, string trimmers and other maintenance equipment.• Maintain the appearance of the Golf Course Greens, Tees, Fairways, Roughs, Bunkers, etc.

• Support manager in day to day store operations• Lead and inspired a customer service culture• Assisted IT auditors in implementing risk management practices and controls • Build effective relationships with peer and upper management partners• Participate in productive management and team meetings• Recruit, hire, develop and retain top management and sales talent for the store• Consistently assess and provide ongoing performance feedback to all levels of store team• Recognize performance issues in a timely manner and develop action plans for resolution• Proactively seek personal learning and development opportunities

• Assist the store manager in executing store operations during scheduled shifts• Deployed partners and delegated tasks• Organized opening and closing duties• Fostered an environment of team and inclusion • Cash handling and safety and security of all team members during each shift• Provided feedback about performance during the shift• Assisted and trained the new team members• Anticipated customer and store needs by evaluation environment and customers• Kept store operating to standard and set a positive example for the team