Associate Director Of Customer Success
Current
Aug 2023 - Present
AeroLeads people directory · profile
Jeili Merrill Email & Phone Number
Associate Director, Customer Success at Vecteris
at
Vecteris
1 work email found
@vecteris.com
1 phone found area 774
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Associate Director, Customer Success at Vecteris
Location
Quincy, Massachusetts, United States
Company size
Who is Jeili Merrill? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jeili Merrill is listed as Associate Director, Customer Success at Vecteris at Vecteris, a with 12 employees, based in Quincy, Massachusetts, United States. AeroLeads shows a work email signal at vecteris.com, phone signal with area code 774, and a matched LinkedIn profile for Jeili Merrill.
Jeili Merrill previously worked as Associate Director of Customer Success at Vecteris and Strategic Program Manager at Vecteris. Jeili Merrill holds Bachelor'S Degree, Business Administration; Marketing 3.57 Gpa from Stonehill College.
Company email context
Email format at Vecteris
This section adds company-level context without repeating Jeili Merrill's masked contact details.
{first}.{last}@vecteris.com
89% confidence
AeroLeads found 1 current-domain work email signal for Jeili Merrill. Compare company email patterns before reaching out.
Profile bio
About Jeili Merrill
Jeili Merrill is a Associate Director, Customer Success at Vecteris at Vecteris. She possess expertise in microsoft word, marketing, social media, teamwork, leadership and 13 more skills. She is proficient in Spanish. Colleagues describe her as "I have had the honor of working on several group projects with JeiLi throughout our time at Stonehill College. JeiLi provided effective and strategic direction in completing and achieving each project's objectives. In addition, JeiLi's collaborative and motivated work style made overcoming any project challenge a breeze. It was a truly a pleasure to work alongside JeiLi and any organization would be lucky to have her on their team. " and "I have had the pleasure of working with JeiLi many times throughout our college career. We have been in many group projects together for Financial Accounting, Global Marketing, Digital Marketing, International Business, and our senior capstone classes. Every team project, JeiLi has taken on a leadership role showing commitment, determination, and strong communication skills. Her ability to thoroughly achieve tasks and execute classwork is inspiring to her fellow classmates. It has been an honor working with her for the last few years. "
Listed skills include Microsoft Word, Marketing, Social Media, Teamwork, and 14 others.
Current workplace
Jeili Merrill's current company
Company context helps verify the profile and gives searchers a useful next step.
Vecteris
11 roles · 14 years
Jeili Merrill work experience
A career timeline built from the work history available for this profile.
Strategic Program Manager
May 2022 - Aug 2023
Senior Agent Experience Manager
Mar 2022 - Apr 2022
Agent Experience Manager
Jan 2021 - Mar 2022
Customer Success Manager
Jul 2020 - Jan 2021
Customer Support Team Lead
• Handle high-touch tickets as well as oversee and troubleshoot high-level post-fulfillment questions and inquiries.• Assist with maintaining Support’s day to day tasks and tickets through ZenDesk• Act as a team resource and first point of escalation for review and gathering necessary information prior to escalating further to management when needed.• Conduct bi-weekly 1 on 1 meetings with Customer Support Specialists, helping team members to stay organized and solve their tickets.• Track and report recognized patterns and trends to management, both internal and external.• Work within internal platforms to generate and upload monthly reporting for over 500 markets by division.• Assist with onboarding of new hires.• Assist in overseeing ongoing pilot programs and projects as they arise for the Support groups.
May 2019 - Jul 2020
Senior Customer Support Specialist
• Work directly with internal platforms and product teams on a daily basis to execute requested campaign and product changes• Proactively reach out to customers and sales on campaign performance as well as ongoing responsive website maintenance• Export and analyze key reporting metrics for campaign based products such as SEM, Display and Facebook/Instagram Advertising
May 2018 - May 2019
Customer Support Specialist
Sep 2016 - May 2018
Digital Content Manager
Soar
• Manage website content placement using AWIN CMS and WordPress CMS
Sep 2016 - Jun 2018
Supervisor And Administrative Assistant
• Updated iPhone/android phone application and sent push notifications to over 800 users• Created weekly varsity and intramural staff schedules and organized intramural game schedules for athletes for 15 sports • Posted job vacancies and successfully hired 15 student employees per year online through People Admin• Calculated weekly staff payroll for 60 employees • Conducted meetings for the intramural sport programs to over 40 peers• Supervised student staff, ensured equipment was functioning properly, and students were safe at all times
Nov 2012 - May 2016
Summer Supervisor
• Tended and communicated with parents, students, and faculty with questions about the facility• Assisted with Open Houses and Orientation for incoming students of the college
2013 - 2015
~2 yrs
Team & coworkers
Colleagues at Vecteris
Other employees you can reach at vecteris.com. View company contacts for 12 employees →
MP
Michelle Pankhurst
Colleague at VecterisLeigh-On-Sea, England, United Kingdom
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JC
Jesse Caudle
Colleague at VecterisTalco, Texas, United States
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JD
Jaime Drennan Michel
Colleague at VecterisCincinnati, Ohio, United States
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PG
Perin Goodman
Colleague at VecterisCincinnati, Ohio, United States
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NM
Nicole Merrill
Colleague at VecterisCincinnati, Ohio, United States
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BM
Benjamin Malone
Colleague at VecterisSan Francisco, California, United States
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Michelle Pankhurst
Colleague at VecterisLeigh-On-Sea, England, United Kingdom
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JC
Jesse Caudle
Colleague at VecterisTalco, Texas, United States
View →
JD
Jaime Drennan Michel
Colleague at VecterisCincinnati, Ohio, United States
View →
PG
Perin Goodman
Colleague at VecterisCincinnati, Ohio, United States
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NM
Nicole Merrill
Colleague at VecterisCincinnati, Ohio, United States
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BM
Benjamin Malone
Colleague at VecterisSan Francisco, California, United States
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3 education records
Jeili Merrill education
Bachelor'S Degree, Business Administration; Marketing 3.57 Gpa
Spring 2015 Semester, International Study Abroad In Croatia
Education record
Silver Lake Regional High School
FAQ
Frequently asked questions about Jeili Merrill
Quick answers generated from the profile data available on this page.
What company does Jeili Merrill work for?
Jeili Merrill works for Vecteris.
What is Jeili Merrill's role at Vecteris?
Jeili Merrill is listed as Associate Director, Customer Success at Vecteris at Vecteris.
What is Jeili Merrill's email address?
AeroLeads has found 1 work email signal at @vecteris.com for Jeili Merrill at Vecteris.
What is Jeili Merrill's phone number?
AeroLeads has found 1 phone signal(s) with area code 774 for Jeili Merrill at Vecteris.
Where is Jeili Merrill based?
Jeili Merrill is based in Quincy, Massachusetts, United States while working with Vecteris.
What companies has Jeili Merrill worked for?
Jeili Merrill has worked for Vecteris, Compass, Usa Today Network | Localiq, Thrivehive, and Soar.
Who are Jeili Merrill's colleagues at Vecteris?
Jeili Merrill's colleagues at Vecteris include Michelle Pankhurst, Jesse Caudle, Jaime Drennan Michel, Perin Goodman, and Nicole Merrill.
How can I contact Jeili Merrill?
You can use AeroLeads to view verified contact signals for Jeili Merrill at Vecteris, including work email, phone, and LinkedIn data when available.
What schools did Jeili Merrill attend?
Jeili Merrill holds Bachelor'S Degree, Business Administration; Marketing 3.57 Gpa from Stonehill College.
What skills is Jeili Merrill known for?
Jeili Merrill is listed with skills including Microsoft Word, Marketing, Social Media, Teamwork, Leadership, Powerpoint, Microsoft Excel, and Public Speaking.
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