Jem Perez Email & Phone Number

Lipa City, Batangas, Ph

 Work with CEO on business development and revenue making Keep close relations with clients via email, live chat and phone to ensure satisfaction of services provided Attend to larger clients’ queries and customers concerns with regards to marketing, web design and others Handle technical support escalations and provide out of the box resolutions Supervise the crew along with HR and GM to ensure projects are continuously delivering high-quality results and completed on time Manage social media accounts and communicate to connections and group forums

Lipa City, Batangas, Ph

 Receive incoming calls from product users for a telecommunication provider Process account creations, activation of products and other services Cater customer enquiries and technical concerns on modern devices such as PC, tablet and mobile, while also promoting client services and providing account assistance Handle customer complaints and escalate if needed Follow process and procedures on product delivery and handling queries