Owner and Founder of Stiqibit, an IT consultant group for impact investment companies.

Member of System Administration and Development Operations team with overall responsibility for defining architectural vision for systems infrastructure, maintainable, scalable, and in alignment with product strategy. Work closely with leadership team, customers, and strategic partners to achieve business and technical objectives.Responsible for Netpulse’s overall end-to-end service delivery, including Server (AWS, Colocation, Onsite), Web, Mobile, and Equipment console and embedded software.Responsible for DevOps team tasks, including infrastructure configurations, tier 3 escalations, support of engineering and QA systems, and security processes and documentation.Support of mobile, wearable, and platform integration projects with teams in San Francisco and Ukraine. Evaluated tools for EC2 Classic to VPC AWS infrastructure migration, cost limiting, and documentation and selected open source versions (Ansible, Terraform, Sensu, Grafana, LDAP) which saved $148K in annual operating expense without compromising functionality.Supported all business groups through all gating production milestones to secure A and B rounds of funding.Identified the root cause of complex problems spanning the entire technology stack.Technologies: JavaScript, Python, Linux, Windows, Ruby, RTSP, HDTV, Jetty, XML, MySQL, Rightscale, AWS, Ansible, Terraform, Tower, Jenkins, Grafana.

Leader of all Netpulse Digital Network System installations throughout US and Canada. Netpulse products are the most effective, dynamic and informative communication platform for customized entertainment, and the interactivity of the internet for fitness club members. Training and technical support on Innovative products of Digital Signage and customized entertainment to help attract, retain, and entertain members, as well as, provide a consult on a personalized advertising network.Implement and manage installation process for delivering and install of hardware and software ofNetpulse Broadband Entertainment products and Digital Signage across the U.S. and Canada.Manage contractors for installation of product and networks for facilities in United States, Mexico, and Canada.Provide 24x7 Tier 1, 2 support for customer base.Propose and roll out new business development plans, product plans, collect customer requirements and product feedback data, including upgrade programs.Develop and implement client presentations and webinars and trade show presentations.Responsible for network monitoring, support and install processes, quality assurance and bug monitoring.Manage team of 3 support technicians and assure 100% ticket resolution within time limit.Acquire leads and develop support team per region for complete sales process.Develop and implement client presentations and webinars and trade show presentations.

Customer support for consumer and corporate users of Remoba product solutions for wireless sync of contacts, calendar, and e-mail to hand held devices.Develop and implement trade show presentations and webinars for Verizon Representatives.Create user accounts, maintain corporate databases, and implement rollout to new accounts.

Responsible for marketing plan, advertising, obtaining new clients, and client retention.Completion of 2,600+ residential appraisal reports, including CAD sketching within reports.Completed 250 processed Loan applications, and 2,500 Title Loan closings. Management of 15 appraisal trainees and licensed appraisers.Responsible for bookkeeping and accounting of business accounts and cash flow.

Helpdesk support for up to 415 employees.Built Windows NT and 2000 disk images for all new employees.Domain administrator for AvantGo domain, including design/implementation.Provided 24x7 Tier 3 support for 400+ users with support to senior network administrators to provide 99.0%+ uptime. Administered the helpdesk web sites and the corporate intranet sites.Maintained secure authentication & authorization system for devices & privileged access based on RSA ACE Server. Implemented and managed secure wireless network.Configured and built servers and desktop disk images for engineering development. Built Linux and FreeBSD systems as image bases for QA product testing and rollout.Managed corporate phone and messaging system and VOIP network.

Responsible for the training, teaching, and coaching students of snowboarding. This included a spectrum of clientele from beginning students to experienced riders looking for advanced training, and event training.