Jemma Smith Email & Phone Number

Board level communications professional, with 30 years’ experience successfully managing high profile issues and delivering award-winning multi-channel consumer/B2B campaigns within the highly regulated financial services sector. Trusted senior advisor on all aspects of communications including issues and crisis management, media relations, thought leadership, content creation, internal communications, and fully integrated PR and digital campaigns to align with marketing strategies. Experienced in brand development and event management, developing and delivering effective strategies that achieve results. In-house and consultancy experience working for corporate and industry body clients at leadership level providing counsel to boards and fellow executives. Delivered a number of industry-wide campaigns including launching technological innovations and behavioural change campaigns such as Take Five to Stop Fraud, the Current Account Switch Service, contactless payments and Chip and PIN. Highly experienced media and broadcast spokesperson. Sector experience includes fintech, financial services, payments, Open Banking and insurance. Specialities: - Integrated communications to support business goals - All types of content creation - Media relations and social media - Crisis management - Profile building and spokesperson training - Branding - Internal communications - Research Co-founder and director of Wren Communications Ltd, a multi-discipline communications consultancy.

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  Ulster University

  Theatre And Media Studies