Jen Becker
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Jen Becker Email & Phone Number

VP Customer Care at Global Payments
Location: Las Vegas, Nevada, United States 2 work roles
1 work email found @acceleratedpay.com 1 phone found area 770 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 71%

Contact Signals · 1 work email · 1 phone

Work email j****@acceleratedpay.com
Direct phone (770) ***-****
LinkedIn Profile matched
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Role
VP Customer Care at Global Payments
Location
Las Vegas, Nevada, United States

Who is Jen Becker? Overview

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Quick answer

Jen Becker is listed as VP Customer Care at Global Payments based in Las Vegas, Nevada, United States. AeroLeads shows a work email signal at acceleratedpay.com, phone signal with area code 770, and a matched LinkedIn profile for Jen Becker.

Jen Becker previously worked as VP Customer Care at Accelerated Payment Technologies™, A Division Of Global Payments and Product Manager at Authorize.Net.

Company email context

Email format at acceleratedpay.com

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{first}.{last}@acceleratedpay.com
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AeroLeads found 1 current-domain work email signal for Jen Becker. Compare company email patterns before reaching out.

Profile bio

About Jen Becker

Jen Becker is a VP Customer Care at Global Payments. Colleagues describe them as "I worked with Jen at Accelerated Payment Technologies and at Global Payments. During this period, Jen was the VP of Customer Care. Jen's can-do attitude and tenacity enabled her to transition customer care function from one state to another. Starting with zero employees in Utah, Jen built out a brand new customer care team, while avoiding decline of service levels to customer during the transition period. After the transition, Jen substantially improved service levels, and types of services themselves, her teams were able to provide to customers. Jen spearheaded numerous other transformative and large-scope projects, including switching the entire call center phone system to a new vendor. Jen has remarkable communication skills that make her a very effective leader. Jen is very open minded, positive, goal-driven and hard working. "

Listed skills include Salesforce.Com, Product Management, Management, Customer Service, and 38 others.

2 roles

Jen Becker work experience

A career timeline built from the work history available for this profile.

Vp Customer Care

Accelerated Payment Technologies™, A Division Of Global Payments

Pleasant Grove, Ut

Responsible for the strategic and tactical direction of the Customer Care department to increase profitability, productivity, efficiency and customer satisfaction. Manage, train and develop call center supervisors. Responsible for budget adherence. Developed an intimate knowledge of all department metrics and presented metrics in executive monthly meeting.Successfully led the relocation of the call center from California to Utah. This included interviewing and hiring a new management team as well as new call center team members, training them and getting them through the learning curve in 6 months.Successfully led the implementation of the new company wide CRM tool and the new company wide IP phone system within Customer Care. This included training, hitting deadlines and leading the project for the Customer Care group. Grew the department from 20 to 60 in 3 years. This included taking on an additional department of 8 people and successfully merging it with the existing Customer Care group.Deployed a structured tiered support system to drive down handle time, increase efficiency and throughput. This also created a career path for the employees in Customer Care.

Apr 2010 - May 2014

Product Manager

Responsible for driving a solution set across development teams through market requirements, setting priorities within the product lane backlog using Rally and the product roadmap.Responsible for multiple value added services for Authorize.Net and CyberSource including Recurring Billing, Simple Checkout, Merchant Portal, Tax Services and Check Services. I was also responsible for all processor connections, certifications and industry mandates.Worked collaboratively with other Product Managers, Marketing, Finance, Customer Service and Development.Presented new product releases to the company using PowerPoint. Participated and helped facilitate bi-weekly demos to showcase our newly developed product.Worked in an Agile environment with our development teams. This included using Rally, Jira, sprint planning, creating user stories, persona creation, success criteria and automated testing acceptance.

Jul 2000 - Apr 2010
FAQ

Frequently asked questions about Jen Becker

Quick answers generated from the profile data available on this page.

What is Jen Becker's role at their current company?

Jen Becker is listed as VP Customer Care at Global Payments.

What is Jen Becker's email address?

AeroLeads has found 1 work email signal at @acceleratedpay.com for Jen Becker.

What is Jen Becker's phone number?

AeroLeads has found 1 phone signal(s) with area code 770 for Jen Becker.

Where is Jen Becker based?

Jen Becker is based in Las Vegas, Nevada, United States.

What companies has Jen Becker worked for?

Jen Becker has worked for Accelerated Payment Technologies™, A Division Of Global Payments and Authorize.Net.

How can I contact Jen Becker?

You can use AeroLeads to view verified contact signals for Jen Becker, including work email, phone, and LinkedIn data when available.

What skills is Jen Becker known for?

Jen Becker is listed with skills including Salesforce.Com, Product Management, Management, Customer Service, Training, Customer Oriented, Dynamic Communicator, and Electronic Payments.

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