Jen Cho is a Esthetician at Self-employed. She is proficient in Korean.
Self-Employed
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EstheticianSelf-EmployedSeattle, Wa, Us
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Care CoordinatorJoon Care Jun 2021 - Apr 2022 -
Billing Operations SpecialistConvoy Inc Dec 2019 - Jun 2021Seattle, Washington• Research, analyze, and identify errors daily with customer accounts and internal account teams• Manage and train an offshore team while being a subject matter expert in billing systems, being the point of contact for escalations, and coordinating team responsibilities • Develop and redesign billing processes to drive automation; partner with Product & Engineering to implement new initiatives • Ensure that shipments completed are invoiced both timely and accurately based on customer contracts, policies, and agreements; maintain billing SLAs• Provide customer support via email, helpdesk tools (Zendesk), and calls daily -
Leasing AssistantAmerican Campus Communities Aug 2019 - Nov 2019Seattle, Washington• Lead special projects to maintain 95%+ occupancy rate monthly• Attention to detail while reviewing leasing applications weekly• Provided great customer service to all residents • Ability to manage time scheduling tours, move outs and background checks• Proficient in Microsoft Office 365• Used O365 to track rosters, draft leases, analyze data to generate weekly reports• Identified areas for improvement and offered suggestions to increase resident satisfaction• Conducted weekly meetings and monthly audits -
Community AssistantAmerican Campus Communities Jan 2019 - Aug 2019Seattle, Washington -
Program CoordinatorUniversity Of Washington Medical Center Jul 2018 - Aug 2019Seattle, Washington• Assigned resource team staff to units requesting staffing needs across the hospital; compile, maintain, and organize documentation of resource utilization• Coordinated and supervised charge nurse meetings daily; communicated anticipated needs and census for oncoming shifts• Managed 5+ phone lines communicating with resource team staff, nurse managers, charge nurses, and house supervisors• Demonstrated proficiency using technology related to Staffing Office Operations (Kronos, Electronic Census Board, Microsoft Office 365)• Audit licenses, permits, and certificates per Department of Health protocol -
Patient Services SpecialistUniversity Of Washington Medical Center Jul 2017 - Aug 2019Seattle, Washington• Efficiently and accurately assisted in patient movement within the hospital including admissions, discharges, expirations, and transfers within and off units• Maintained medical records, collated departmental records, and flagged healthcare team members to missing documents/requirements• Triaged multiple phone lines to nurses and care team staff • Greeted patients, family members, visitors, and staff in a professional manner -
Student Assistant (Retail Operations & Volunteer Services)University Of Washington Medical Center Apr 2016 - Aug 2017United States -
Certified Nursing AssistantEra Living Oct 2016 - Mar 2017Seattle, Washington
Jen Cho Education Details
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Public Health
Frequently Asked Questions about Jen Cho
What company does Jen Cho work for?
Jen Cho works for Self-Employed
What is Jen Cho's role at the current company?
Jen Cho's current role is Esthetician.
What schools did Jen Cho attend?
Jen Cho attended University Of Washington.
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