Jen Davis Email & Phone Number

Santa Monica

responsible for creating and executing a strategy that drives maximum consumer acquisition and customer satisfaction through digital experience. Your strategy integrates our core brand equity of trust, control and peace of mind across all digital touch points within the consumer journey and is personalized to the individual user, segmented by their behavior and interests. The primary KPI’s of your success will be an increase in visit to lead conversion rate across all experiences for new consumers, reduction in attrition and an increase in upgrades for existing customers.

Hollywood

Initiated the user-centered design process and lean UX practices at Live Nation (Ticketmaster). I evangelized UX by example as I conducted user intel to assist product strategy, built solid rapport with all functional teams, identified users and conducted usability testing for my designs while helping to fold UX into the AGILE process. My work centered on complex rich-web B2B applications and mobile apps for Live Nation's (Ticketmaster's) new ticketing platform.Led the design effort for an android app to replace an older method of ticket scanning for Live Nation (Ticketmaster). I reached out to Box Office users nation-wide for user research, generated interaction and visual design to make a functional prototype which I then tested/designed iteratively with users at stadiums and music venues.Designed a responsive mobile app for Live Nation's hackathon. The project and my work was developed and proved as a successful proof-of-concept for Ticketmaster's new ticketing platform; the app was used as an actual ticket/process for a company-wide event.

Designed and created concepts for iPad and iPhone, the web and numerous media outlets. Lead designer and developer contributing to the overall design and development needs helping the brand build a large social media presence along with helping the website overall sales in e-commerce.