Devised various instructional methods to instruct multiple sections of both Public Communication courses and Public Relations courses.Served advising role for incoming freshmen and for communication majors.Served on several department committees: search committees, foundational studies assessment, curriculum committee, personnel committee, advising committee.Provided distance delivery of basic communication and public relations courses.Provided services as guest lecturer for… Show more Devised various instructional methods to instruct multiple sections of both Public Communication courses and Public Relations courses.Served advising role for incoming freshmen and for communication majors.Served on several department committees: search committees, foundational studies assessment, curriculum committee, personnel committee, advising committee.Provided distance delivery of basic communication and public relations courses.Provided services as guest lecturer for Media Comm courses.Oversaw fundraising efforts of PRSSA and coordinated regional and national conference participation.Textbook reviewer for Macmillan PublishingServed on CTL (Core Transfer Library) committee that concerns itself with the transferability of college courses recognized by the state.Provided mock classroom for campus event for newly-admitted students.Provide training workshops. Show less

Develop curriculum for four sections of Technical and Professional CommunicationAssist students in networking/relationship development skills - interpersonal, community-based, and global scaleAssist students in understanding the ethical dilemmas posed in the engineering industry, applying the fundamental canons of the National Society of Professional Engineers (NSPE)Provide guidance in conducting research for pitching and writing policy briefs - teaching how to communicate to a… Show more Develop curriculum for four sections of Technical and Professional CommunicationAssist students in networking/relationship development skills - interpersonal, community-based, and global scaleAssist students in understanding the ethical dilemmas posed in the engineering industry, applying the fundamental canons of the National Society of Professional Engineers (NSPE)Provide guidance in conducting research for pitching and writing policy briefs - teaching how to communicate to a non-specialized audience Show less

Supervised, scheduled, and maintained the wage projections of a staff of 15 frontline members, whose duties included responding to incoming calls, email inquiries, and face-to-face interaction with prospective studentsServed in a counseling capacity and gained knowledge of academic programs from Indiana University and Purdue UniversityStreamlined communication within entire Undergraduate Admissions department by introducing and implementing new technologies such as Sharepoint and… Show more Supervised, scheduled, and maintained the wage projections of a staff of 15 frontline members, whose duties included responding to incoming calls, email inquiries, and face-to-face interaction with prospective studentsServed in a counseling capacity and gained knowledge of academic programs from Indiana University and Purdue UniversityStreamlined communication within entire Undergraduate Admissions department by introducing and implementing new technologies such as Sharepoint and Microsoft CommunicatorDirected reorganization and cross-training efforts of team members by establishing relationships and developing a structured training programServed as Project Manager of the implementation and installation of a new phone systemOverhauled the frontline unit from the office space to the staff members and established a system of performance measures to quantify resultsGained knowledge of People Soft (SIS), OnBase, Oncourse, and the IUPUI portal system called One Start Show less

Streamlined application process from a 2-month turnaround to a 24-hour turnaround; increased enrollment by 33% in 5 years. Served as Coordinator of the dual-credit program, College Challenge; expanded the program to include 20 partnering high schools in the state of Indiana and built copious relationships with Department Chairs and high school teachersProficient with several websites related to dual admission including Indiana.Net and the Core Transfer Library, a key tool in… Show more Streamlined application process from a 2-month turnaround to a 24-hour turnaround; increased enrollment by 33% in 5 years. Served as Coordinator of the dual-credit program, College Challenge; expanded the program to include 20 partnering high schools in the state of Indiana and built copious relationships with Department Chairs and high school teachersProficient with several websites related to dual admission including Indiana.Net and the Core Transfer Library, a key tool in determining transferability of college creditsSupervised five full-time frontline members and 30 campus ambassadors Served as an academic recruiter by coordinating and participating in recruitment events and by traveling to various high schools to provide students/guidance counselors with the most up-to-date information about the institutionDirected the high school honors camp, Summer Honors, for 3 years; increased application numbers by 200% in first yearProject managed the installation of a new outbound Call Center for the university; provided training, coaching, and supervision of 15 agents; utilized Callware software and worked with vendor to create custom call reporting Show less

Taught two sections of a hybrid communication course during the 2008-2009 academic yearAttended Basic Course Director's Conference; explore other forms of pedagogyMaintained the course outline, syllabus, and student records for each course taughtDeveloped and administered tests to ensure course competency

Served in a recruitment capacity for a public institution with a total enrollment of 10,500Created admission presentations and honed verbal communication skills through continuous public speaking engagementsReviewed admission applications and counseled prospective students and families on the college enrollment processProficient in university-specific software applications, including: BANNER, Nolijweb, Talisma (CRM), Argos, and SharepointBuilt relationships with key contacts… Show more Served in a recruitment capacity for a public institution with a total enrollment of 10,500Created admission presentations and honed verbal communication skills through continuous public speaking engagementsReviewed admission applications and counseled prospective students and families on the college enrollment processProficient in university-specific software applications, including: BANNER, Nolijweb, Talisma (CRM), Argos, and SharepointBuilt relationships with key contacts within the College of Business and within the Athletics Department, by serving as the liaison for these units; 100% of athletic recruits with whom I advised signed with the university. Show less

Supervised a staff of 25 people and maintained a successful business through efficient use of well-trained employeesImproved nationwide store ranking from #350 to #1 in a six-month time frameMaintained daily operations of a $1 million store and communicated daily goals/objectives with the teamResponsible for keeping the business fully staffed through interviewing, hiring, and training all sales associates