Jennifer O'Malley Email & Phone Number

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

London, England, United Kingdom

Responsible for the operational running of Capital on Tap's credit card program and payment channels. Driving new initiatives, product improvements and optimisation in order to provide the best business credit card to our customers. Full monitoring and ongoing analysis of payment performance data ensuring all KPI's are met. Key relationship & stakeholder management with both internal and external partners ensuring close working relationships for business success.

London, United Kingdom

Supporting business partners to offer our cobranded card services to their SME customer base. Onboarding new partners, maintaining and strengthening existing partnerships, improve integrations, manage pilots, and monitor ongoing customer usageAdditionally working with our broker partners to ensure conversion of leads through our platform. Engaging new brokers and setting up API integrations, instant view decisioning and ongoing support.

London, United Kingdom

At the front line of responding to incoming queries from our customers, pre-empting and solving future issues to provide a smooth and efficient customer experience. Obsessing over the customer journey and experience and coming up with ways to make it and the product better. A complete and deep understanding of the COT productActively working on improving the effectiveness of our operations processes and contributing to strategic projects.

London, United Kingdom

Sales of work abroad programmes, as well as initiating upsell opportunities primarily via phone and email. Handled sensitive and confidential information, visa applications, liaised with external partners for new customer bookings, and engaged customers at bespoke events and face-to-face consultations. Met and exceeded monthly personal and team sales targets

New Zealand

Responsible for pre-tournament planning and decision making for catering requirements in all nationwide stadiums. In stadium facilitation during the tournament, overseeing all things food and beverage - corporate boxes, volunteer meals, public concessions.