Hiring Manager: Office Administrator
E.S. & D. Services
Robins, Ia
Ensured client and employee satisfaction by managing requests with urgency and enthusiasm. Refined hiring practices and the onboarding process of new employees, experiencing greater employee retention and reduce turnover expenses. Created a culture encouraging questioning the status quo. As a result, found opportunities to improve systems, discovered growth opportunities and implemented new processes discussed in strategic meetings. Identified and took action on high delinquency, reducing outstanding receivables by seventy-five percent, took measures to ensure routine process was in place going forward. Eager to learn processes not defined in my role to provide better coverage in a small organization to ensure we deliver to our commitments. Identify potential target markets to break into new facets of business and follow through creating new business.