Jenae Baumann
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Jenae Baumann Email & Phone Number

Manager, Production Support at OpenText at OpenText
Location: Kitchener, Ontario, Canada 1 work role
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Manager, Production Support at OpenText
Location
Kitchener, Ontario, Canada
Company size

Who is Jenae Baumann? Overview

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Quick answer

Jenae Baumann is listed as Manager, Production Support at OpenText at OpenText, a company with 13352 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Jenae Baumann.

Jenae Baumann previously worked as Manager, Production Support at Opentext.

Company email context

Email format at OpenText

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OpenText

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Profile bio

About Jenae Baumann

Jenae Baumann is a Manager, Production Support at OpenText at OpenText.

Current workplace

Jenae Baumann's current company

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OpenText
Opentext
Manager, Production Support at OpenText
waterloo, ontario, canada
Website
Employees
13352
AeroLeads page
1 role

Jenae Baumann work experience

A career timeline built from the work history available for this profile.

  • Opentext
    Manager, Production Support
    Nov 2022 - Present - Waterloo, Ontario, Canada
    • Participate in leading the effort to develop a world-class customer support team for our Webroot customers• Hire, coach, motivate, and develop strong team players • Monitor and maintain high employee retention and morale• Serve as a point of contact to communicate and educate internal employees across thecustomer support team on Webroot’s vision, strategy and products• Define, manage and lead customer service metrics• Improve and maintain high customer happiness and lifelong relationship, throughcustomer loyalty and promoter indexes• Manage customer escalations and address complex customer situations• Monitor customer support calls for quality assurance to guarantee high customersatisfaction and employees’ performance• Train new hire and existing employees on new product releases, support tools• Show demonstrated history of self-management, working proactively, taking initiative,exercising discretion and sound judgment, and working collaboratively as a member of theglobal support team
Team & coworkers

Colleagues at OpenText

Other employees you can reach at opentext.com. View company contacts for 13352 employees →

FAQ

Frequently asked questions about Jenae Baumann

Quick answers generated from the profile data available on this page.

What company does Jenae Baumann work for?

Jenae Baumann works for OpenText.

What is Jenae Baumann's role at OpenText?

Jenae Baumann is listed as Manager, Production Support at OpenText at OpenText.

Where is Jenae Baumann based?

Jenae Baumann is based in Kitchener, Ontario, Canada while working with OpenText.

What companies has Jenae Baumann worked for?

Jenae Baumann has worked for Opentext.

Who are Jenae Baumann's colleagues at OpenText?

Jenae Baumann's colleagues at OpenText include Michael Bruckmüller, Alex Reinhardt, Jani Häkkinen, Lynn Vuong, and 孟祥怡.

How can I contact Jenae Baumann?

You can use AeroLeads to view verified contact signals for Jenae Baumann at OpenText, including work email, phone, and LinkedIn data when available.

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