Jenny Clark Email & Phone Number

San Diego, Ca, Us

United States

Provide secretarial/clerical supportRecord daily absences and vacation requestsProcess substation crew sign-out logCreate and manage SharePoint websitesSAP process

San Diego, California, United States

Review Job Packets and Purchase Orders to confirm details are correct against invoicesComplete Invoice packets and Lien Release WaiversCheck Builder Websites for Purchase Orders & sign builder waiversAccount ReconciliationLog invoices into excelHelp submit Insurance Certificate requestsComplete contract Warranty formsProcess mail and UPSAnswer phones partial times each dayFilingOther Admin Tasks as needed Programs used: OutlookExcelPdfDatabase – OracleDatabase – Web based

Remote

· Built a brand-new team “Partner Marketing Surface Deal Desk” to support 200+ partners in 9 regions worldwide in claiming their Microsoft Co-op Marketing funds for the Microsoft Surface PC + Hub Program. My assigned regions were in the UK, CA, and US.· Created operational processes and procedures, documentation, and white glove service level for the new support desk from the ground up.· Coordinated and participated in internal team and external/partner meetings (including agenda and material development and distribution).· Onboard new partners to our support desk and provide training on the Surface PC + Hub Program for claiming and utilizing their Co-op funds.· Responsible for scheduling and coordinating appointment/meetings including Outlook calendaring; meetings which required videoconference and web-based participation.· Interacted directly with internal Marketing (PCMM) and Sales (PDM) teams to maximize partner support.· Collected and analyzed marketing funds data with the Power BI tool.· Managed incoming & outgoing communications from internal and external contacts.

Reno, Nevada, United States

· Account manager over large distribution medical accounts (ie: Henry Schein, Patterson Dental).· Managed inquiries and escalations and provided support and training to distributors.· Customer retention of an account portfolio for Industrial and Healthcare customers (Distributors and End-Users) with annual sales value up to $600K.· Primary point of contact for assigned portfolio of accounts.· Acted as a liaison between all departments to achieve a cohesive result and adjusting customer service protocols.

Reno, Nevada, United States

· Worked directly with three Microsoft Managers to assist with their daily assignments.· Improved and streamlined business processes ensuring business continuity across programs.· Created and presented PowerPoint demonstrations and training courses for Microsoft internal employees.· Assisted management with daily operational questions, escalations and inquiries by being their first line of support and helped delegate work to the appropriate teams.· Worked independently to resolve and answer all incoming requests.· Collaborated with internal teams (Support, Program Management, Quality team) to resolve internal and external escalations and inquiries.· Set up regular monthly meetings to go over program changes and updates.· Supported the Partner and Field team.

Reno, Nevada, United States

Diploma Of Education

Certified Medical Assistant, Medial Assistant

Coursework included taking medical histories, explaining treatment procedures to patients, preparing patients for examinations, assist.