Jennifer Cullen, Phd (She/Her)

Jennifer Cullen, Phd (She/Her) Email and Phone Number

Global Head of Employee Experience and Listening @ Visa
San Francisco, CA, US
Jennifer Cullen, Phd (She/Her)'s Location
San Francisco, California, United States, United States
Jennifer Cullen, Phd (She/Her)'s Contact Details

Jennifer Cullen, Phd (She/Her) personal email

Jennifer Cullen, Phd (She/Her) phone numbers

About Jennifer Cullen, Phd (She/Her)

Driven by wanting to understand how employees can best experience their work, I have over 20 years experience helping business leaders develop, analyze, track, and utilize workforce and talent experience metrics to uncover insights. I am passionate about working through organizations, key decision makers, and lots of data to implement, analyze, and understand the impact of organizational initiatives and strategic workforce decisions on employees. My goal is to make the employee experience a part of regular business cadence and a standard topic of conversation and feedback. Competency highlights:- Workforce Scientist and Talent Leader with specialized skills in building client relations, scaling organizations and people teams, and facilitating employee feedback & engagement- Commendations received for recruiting, training, and leading teams of high achievers- Demonstrated abilities in international talent selection and management, learning & coaching, organizational development, program evaluation and research, and occupational health and safety - Advanced researcher versed in quantitative methods - Skilled communicator; able to establish rapport with diverse groups, build and promote team cohesiveness, maintain organization in flexible environments, and promote upward influence - A high achiever who likes to roll up her sleeves to work across department lines, dig deep into tools and data to understand what others can’t or don’t want to, with a capacity to play in the details while keeping an eye on the bigger picture- 7 articles published in peer-reviewed scholarly journals, co-author of 2 book chapters, and 1 article in HBR (https://scholar.google.com/citations?user=V72zIBMAAAAJ&hl=en&oi=ao)

Jennifer Cullen, Phd (She/Her)'s Current Company Details
Visa

Visa

View
Global Head of Employee Experience and Listening
San Francisco, CA, US
Website:
visa.com
Employees:
28536
Jennifer Cullen, Phd (She/Her) Work Experience Details
  • Visa
    Global Head Of Employee Experience And Listening
    Visa
    San Francisco, Ca, Us
  • Visa
    Senior Director, Global Employee Experience & Listening
    Visa Oct 2019 - Present
    Foster City, California, Us
    Redefining Visa's approach to employee experience, through employee listening, recognition, value proposition, and moments that matter in first year journeys. Developed a listening and sentiment strategy by designing, implementing, and actioning a continuous feedback program that is agile, dynamic, purpose-built, and data driven via alignment on key moments across the full talent experience and journey. Employee feedback and the people analytics insights from that data are a part of regular business cadence, serving as the foundation for leveled-up conversations between leaders & employees and within teams, and driving continuous optimization of all talent experience and learning and development programs.
  • Culture Amp
    Vice President Of People Science
    Culture Amp Jan 2018 - Sep 2019
    Richmond, Victoria, Au
    Culture Amp is the world's leading feedback and analytics platform for people and culture (#peoplegeeks). I led a team of 15 globally distributed People Scientists helping 2500+ companies all over the world measure, engage, and retain their people and culture.
  • Culture Amp
    Director Of People Science
    Culture Amp Jun 2016 - Dec 2017
    Richmond, Victoria, Au
  • Boardspan Inc.
    Vice President Of Client Solutions
    Boardspan Inc. 2015 - 2016
    San Francisco, Ca, Us
    Boardspan is all about building better boards. We focus on the responsibilities that are fundamental to a board of director’s effectiveness. Our digital platform and toolset dramatically improve the resources and capabilities available to boards, whether performing as groups and as individual board members. When your board is better informed, their work is better informed too. With respect to what I am doing, here are the highlights:Conducting board level Executive Search recruitment services while our SaaS platform is being developed.Building the first set of assessment solutions: (1) to help boards of directors evaluate performance internally, (2) understand areas of expertise in terms of importance, strength, and gaps – to be used for development and recruitment, and (3) evaluate director workstyles - for boardroom culture promotion and director (current and prospective) professional development.Owns analytics and the creation of algorithms designed to assess boardroom gaps and prospective director strengths, to be used in matching new directors to vacant board seats.Partnering closely with product and engineering to develop strategy, align with prospective client needs, and set priorities for product road maps.
  • Cornerstone Ondemand
    Principal Consultant
    Cornerstone Ondemand 2014 - 2015
    Santa Monica, Ca, Us
    Contributed key strategic input about the intersection of data, science, and technology to help see Evolv, Inc. through acquisition for $45M in 2014.
  • Evolv, Inc.
    Chief Scientist
    Evolv, Inc. 2013 - 2014
    San Francisco, Ca, Us
    Focused on research and development, thinking strategically about the intersection of data, science, and technology, and ensuring that Evolv's workforce science tools and product stack remained "best-in-class"​ against the entire employee life-cycle, validated, and proven against objective criteria that count. Oversaw all selection science and talent management product deliverables. Led a team of I/O Psychologists and Workforce Scientists responsible for building, deploying, & validating selection products for 25 job families used by global clients spanning across 9 countries.Partnered closely with product and engineering teams to determine priorities for product road maps, set timelines, conduct QA, and ensure ongoing maintenance.Partnered with internal analytics and development teams to ensure Evolv continually aligned on customer needs and met forecasted value.Participated in frequent consulting internally and externally to keep the company moving forward and educate stakeholders on workforce science, talent management, and selection principles.Researched and deployed best practices in employee selection and development; analyzed data to ensure success and fulfillment of targets.Developed and statistically validated Evolv's library of first generation selection content.Subject Matter Expert for key sales, marketing, and client services activities.
  • Evolv, Inc.
    Director, Workforce Science
    Evolv, Inc. 2012 - 2013
    San Francisco, Ca, Us
  • Evolv, Inc.
    Senior Workforce Scientist
    Evolv, Inc. 2008 - 2012
    San Francisco, Ca, Us
  • Sacramento County
    Senior Personnel Analyst
    Sacramento County 2007 - 2008
    Sacramento, California, Us
    Lead to 5 Personnel Technicians and 5 Personnel Specialists. Involved in all aspects of human resources management, including employee development, job analyses, test construction and examination development, classification studies, and project management; key resource for upper-management. Co-led the implementation of an online recruitment system, including all staff training and change management.
  • State Of Washington
    Research Psychologist
    State Of Washington 2004 - 2007
    Olympia, Wa, Us
    Consulted executive management in organizations across the state on developing supportive and healthy work environments. Researched factors that impact employees' quality of work life and safety within high-risk industries. Evaluated programs using a variety of sophisticated statistical procedures. Conducted focus groups and analyzed qualitative data.
  • Portland State University
    Adjunct Professor
    Portland State University 2002 - 2005
    Portland, Or, Us
    Psychology of Occupational Health & Safety (410/510), Psychology of Motivation (Psychology 345), Work and Family Issues (Psychology 467), Organizational Psychology (Psychology 410)
  • Pacificorp
    Organizational Development Analyst
    Pacificorp 2003 - 2004
    Portland, Oregon, Us
    Evaluated 360-degree management feedback. Analyzed data from a company-wide climate survey to determine drivers of employee engagement; recommended employee development initiatives based on findings. Authored employee development guides on career development and job enrichment, mentorship, and networking.

Jennifer Cullen, Phd (She/Her) Skills

Leadership Survey Design Hris Consulting Employee Engagement Job Analysis Personnel Management Human Resources New Hire Orientations 360 Feedback Linear Regression Data Analysis Workforce Planning Performance Appraisal Team Leadership Resume Writing Career Development Applicant Tracking Systems Survey Research Strategy Organizational Development Organizational Effectiveness Performance Management Talent Management Psychology Multivariate Statistics Program Management Employee Relations Organizational Behavior Leadership Development Training Change Management Deferred Compensation Interviews Onboarding Training Delivery Succession Planning Saas Management Project Management Organizational Design Research Research Design Analytics Employee Selection Statistics Recruiting Spss Executive Coaching Hiring

Jennifer Cullen, Phd (She/Her) Education Details

  • Cornell University
    Cornell University
  • Portland State University
    Portland State University
    Industrial/Organizational Psychology
  • Virginia Tech
    Virginia Tech
    Psychology

Frequently Asked Questions about Jennifer Cullen, Phd (She/Her)

What company does Jennifer Cullen, Phd (She/Her) work for?

Jennifer Cullen, Phd (She/Her) works for Visa

What is Jennifer Cullen, Phd (She/Her)'s role at the current company?

Jennifer Cullen, Phd (She/Her)'s current role is Global Head of Employee Experience and Listening.

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What schools did Jennifer Cullen, Phd (She/Her) attend?

Jennifer Cullen, Phd (She/Her) attended Cornell University, Portland State University, Virginia Tech.

What are some of Jennifer Cullen, Phd (She/Her)'s interests?

Jennifer Cullen, Phd (She/Her) has interest in Human Rights, Health.

What skills is Jennifer Cullen, Phd (She/Her) known for?

Jennifer Cullen, Phd (She/Her) has skills like Leadership, Survey Design, Hris, Consulting, Employee Engagement, Job Analysis, Personnel Management, Human Resources, New Hire Orientations, 360 Feedback, Linear Regression, Data Analysis.

Who are Jennifer Cullen, Phd (She/Her)'s colleagues?

Jennifer Cullen, Phd (She/Her)'s colleagues are Hannah Moon, Andrei T., Anna Tikhovich, Vishakha Bhoir, Stefanos Apqllon, Christopher Burns, Pedro Guti.

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