Jeniffer F. Email & Phone Number

Palo Alto, Ca, Us

Mexico City

Operational Excellence: Built and led high-performing Talent Acquisition and Capacity Planning Teams (20+) to source, hire, and assign engineering talent. Hiring target for 2024- 500+, with revenue exceeding 140M+. Deployed geo-diversification hirings in new lower-cost locations. Improved the sourcing and assessment process to hire and assign the best talent.Leadership: Ensured alignment between the regional delivery centers (Mexico, Colombia, Spain, and Vietnam) and the rest of the global areas (Talent Acquisition, Workforce Planning, Go to Market, Delivery, Engineering, HR, Finance, IT, Planning & Operations) in key priorities, strategies and tactics to achieve business goals, such as cost control, cost reduction, revenue increase, mitigation risks, gross margin improvement, profitability, and EBITDA.

Montreal, Quebec, Canada & Mexico City

Holistic Initiative Support: Actively contributed to the ideation, incubation, development, and execution of strategic initiatives, aligning efforts with organizational goals and objectives. Oversaw a broad spectrum of highly strategic to tactical activities, pivotal in guiding the settling in of Canadian Operations.Communication and Stakeholder management: Functioned as the primary point of contact for internal leadership and executive staff inquiries, ensuring transparency and visibility into the progress of initiatives in Canada.Brand Awareness: Collaborated with partner organizations and external teams to assess, develop, and facilitate programs that supported business objectives and company strategy implementation.Strategic Planning and Execution: Formulated and implemented operational strategies, processes optimization, OKRs, KPIs, across various areas to improve productivity, quality, and consistency. 3 Company reorganizations, actions taken for overstaffed, mismatches or comped personnel, allocations of the engineers to increase our Revenue and Gross Margin.HR Operations: Program Manager for the Chief People Officer to land new company organization, new initiatives and key programs, such as: onboarding, performance and talent management, succession planning, global mobility, compensation and benefits, etc.Vendor and Supplier Management: Collaborated with Procurement, Finance, and Legal teams to establish and maintain vendor relationships, ensuring the timely and cost-effective delivery of goods and services.Budget Oversight and Resource Allocation: Developed and managed operational budgets (100+M), allocating resources appropriately, reducing costs, and controlling expenses across the company. Optimized allocating resources, including personnel, budget, and technology, to different areas to achieve operational goals.

México, Mexico

Strategic Project Leadership: Led cross-functional projects and initiatives (Talent Acquisition, Workforce Planning, Go to Market, Delivery, Engineering, HR, Finance, IT, Planning & Operations), ensuring seamless alignment with the company's strategic priorities. Orchestrated collaborative efforts, bringing together diverse teams to achieve common goals and elevate organizational success. Coaching and mentoring for C-levels and other stakeholders.Accountability and Process Excellence: Took accountability for comprehensive process analysis and spearheaded improvement processes initiatives and methodologies to enhance operational efficiency. Measured the effectiveness of initiatives, driving tangible results aligned with overarching business goals. Strategic Oversight and Guidance: Oversaw a wide-ranging spectrum of highly strategic to tactical activities, pivotal in steering the organization toward achieving business goals. Provided strategic guidance to maintain organizational focus on critical objectives.Project Team Empowerment: Empowered project teams by seamlessly integrating change management activities into their project plans. Ensured a harmonious alignment of change management practices with the execution of project objectives.

Mexico

-Operational Excellence: Led the development and implementation of a groundbreaking candidate attraction and assessment framework, incorporating a robust operating model, procedural manuals, and performance metrics to enhance operational efficiency.Influential Hiring Practices: Successfully persuaded hiring managers to adopt an effective assessment process, ensuring alignment with current and future talent needs. This strategic alignment guaranteed the company's ability to meet evolving talent demands.-Data-Driven Workforce Planning: Analyzed relevant data and industry trends to provide strategic insights for the team, facilitating the creation of a workforce aligned with both business demand and the talent available in the market.-Customer-Centric Approach: Monitored customer satisfaction closely, leading process improvements based on customer feedback and evolving needs. This proactive approach ensured a client-centric talent acquisition process.-Diversity and Inclusion Integration: Seamlessly implemented the DE&I strategy into planning and sourcing tools, fostering an inclusive talent acquisition process.

Mexico City Area, Mexico

-P&L Management: Successfully oversaw the Profit and Loss for the CDMX branch, showcasing financial acumen and strategic decision-making to optimize business performance.-Relocation and Onboarding Expertise: Directed and supervised all aspects of relocation processes, ensuring a smooth onboarding experience for ex-pats and local hires, and collaborated closely with corporate HR teams, assignees, consultants, and partners to guarantee seamless integration.-Client Engagement and Sales: Proactively engaged in client interactions, uncovering, and exploring new business opportunities, and demonstrated a keen ability to identify and capitalize on potential avenues for business growth.-Performance Metrics Oversight: Diligently followed up on KPIs and Service Level Agreements (SLAs) with corporate clients and assignees, ensuring alignment with organizational goals and client expectations.

Monterrey Area, Mexico

-Strategic Executive Recruitment: Took charge of the end-to-end recruitment process for key senior and executive positions.-Global Stakeholder Communication: Fostered direct communication with high-profile candidates, engaging with ambassadors, government officials, general managers, presidents, and directors across diverse industries and sectors worldwide. Cultivated relationships to attract and secure top-tier talent.-Innovative Recruitment Process: Pioneered designing and implementing an enhanced recruitment process to improve time-to-hire metrics and KPIs and demonstrated a commitment to fostering an inclusive and efficient hiring environment.

Ciudad De México

-Executive Recruitment: Took charge of the end-to-end recruitment process for key senior and executive positions across multifaceted domains, ensuring the acquisition of top-tier talent in Sales, Marketing, Finance, Project Management, and beyond.-Client Relationship Management and Cross-Functional Collaboration: Collaborated closely with Human Resources Directors to efficiently manage client relationships, ensuring a comprehensive understanding of hiring needs and requisitions. Fostered strong collaboration with Compensation and Benefits, College and MBA Recruiting, Central Sourcing, and DE&I

Mexico City Area, Mexico

Madrid Area, Spain

Madrid Area, Spain

Madrid Area, Spain

Madrid Area, Spain

Madrid Area, Spain

Master'S Degree

International Studies