Jennifer G. Email & Phone Number

United States

Lake Mary, Florida, United States

United States

I speak with the women and provide tools that can be used to go back out into into society as productive members. But most importantly, I give hope and inspiration by sharing my story of trials, tribulations, and triumph!

I reach out to the youth by inspiring them to do great things. I help them understand that in life WE ALL have choices and it is up to each individual to choose the path of what is right and good. Most people have trauma in their past or heavy baggage, it is imperative to know that no one can move forward while looking back at past hurts and disappointments. CHANGE must take place and as individuals, we all have the ability to do so!

•Facilitate and deliver learning content specific to our clients’ needs, on-site and virtual.•Use effective time management skill to stay current and on track with learning agenda.•Run and format Excel reports to keep learners compliant with all learning modules.•Recognize the different adult learning styles to ensure the use of effective delivery methods conducive to each learner.

Lake Mary, Florida, United States

•Provided regular supervision and mentorship•Ensured regular and effective communication on performance, goals, and coaching.•Facilitated daily agent coaching and development sessions in both written and verbal format.•Participated in client related activities to include client calibration sessions and project planning.•Identified and addressed agent training needs.•Managed team’s time entry to ensure 0% discrepancy rate in Nice Schedules.

Orlando, Florida Area

Engage guest by creating welcoming experience.Build rapport ensuring comfortablity and trust.Discovery and make connections to make sure offer is met with their needs.Offer vacation packages based on discovery. Close and seal the deal.

Orlando, Florida

The implementation of lessons plans in conjunction with Abeka Curriculum. Classroom management. Teach the children about salvation, being delivered and all other biblical truths. Utilize the school grading system, OpenSiS, to put in grades for homework, quizzes and exams.

I take calls from owners of Hilton Grand Vacations. I educate them on what they own and council them on cost effectiveness and maximizing their vacation points. I help plan vacations and book vacations. I am also a coach for new employees and for those learning a new skill that I already possess.

Orlando, Florida, United States

Facilitated inbound calls for claims on non-delivery and dissatisfied customers. Clarified florist locations in rural areas in order to satisfy orders placed in ‘black out’ locations.Utilized exceptional customer service skills to ensure constant revenue for the company while always putting the customer first.

Washington, United States

Collaborated with all potential clients making sure they were indeed candidates for a workers’ comp claim.Drafted interrogatories and correspondence to adjusters, doctors and clients.Constructed exhibits to be used in court.Presided as the liaison for communications between the Director of Workers’ Comp and all affiliated parties.

Certification, Digital Marketing

Bachelor Of Arts - Ba, Psychology, 3.35

Activities and Societies: Psi Chi International Honor Society

Social Services

Took classes that would enhance my Christian World Views.

Masters Applied Learning & Instruction, 3.5