A seasoned, multi-faceted, technical writer, project manager, communications operations specialist, and software trainer with 10+ years in the entertainment and Internet industries. I have successfully managed worldwide, technical communications, distributed to 5000+ internal SAP users, on projects, usability, enhancements, release information, and system environments & activity. I author impeccable, coherent, and concise project plans, functional specifications, help documentation, procedural guidelines, and executive focused multi-media presentations. My project management and Scrum training are strengthened with extensive software knowledge including, but not limited to, SAP, Business Objects, Adobe Creative Suite, SharePoint 2010 and 365, uPerform, and Access. I pride myself on being a flexible and resourceful problem solver with a strong work ethic, able to take initiative and complete multiple tasks to meet tight deadlines and changing priorities. My time traveling and working in Asia and the subcontinent has provided me an in-depth understanding of cultural norms and nuances. Continuing Education:• Using Structured Query Language (SQL) Syntax, Summer 2015: UCLA Extension• Fundamentals of Software Development, Spring 2015: UCLA Extension• Certified ScrumMaster®, 2014: Scrum Alliance• Associate Project Management Certification, 2014: University of Colorado, Denver (70 PDUs)• MS SharePoint 2010 for Power Users and Site Collection Administrators, 5-Day Course, 2012: Global Knowledge• SAP01 SAP Overview, 2-Day Course, 2011: SAP, Inc.Accolades: Training Feedback• "I can confidently say that I have learned something new from your training. I appreciate the way you have trained our staff by delivering perfect training."• "I thought the instructor, the agenda, the material, all were Excellent!!"
Listed skills include Project Planning, Program Management, Global Communications, Web And Print Content Development, and 12 others.
