Jenica Elder, M.B.A. Email & Phone Number

Pittsburgh, Pa, Us

Minneapolis, Minnesota, United States

Pittsburgh, Pennsylvania, United States

Nokesville, Virginia, United States

Greater Minneapolis-St. Paul Area

Starting off as the restaurant supervisor, my responsibilities were to manage the front of the house employees and manage the nightly dining room service. After three successful months of improving my skills and excelling in my responsibilities, I was promoted to Assistant Dining Room Manager. My current responsibilities include, but not limiting to: labor management, schedule building, Micros programing, Paycom data entry, OpenTable Management, training and development of new employees, onboarding and training, floor and people management, etc.

Greater Minneapolis-St. Paul Area

Hershey, Pennsylvania

I supervised a casual fine-dining restaurant located in The Hershey Lodge Resort. From the start of my internship until the very end, I was continuously learning how to become a better manager and leader to the restaurant and staff each day. All aspects of the food industry were taught: service, staff training, inventory management, staff management, operating procedures, and exposure to participate in projects such as menu development and program planning for concession outlets and seasonal events.

Slippery Rock, Pennsylvania

As head waitress, I supervised the front-of-the-house operations. I created the bi-weekly schedule and was in charge of hiring the serving and greeting staff. I conducted proper training so that new employees could perform their job to restaurant standards.

Grove City, Pennsylvania

As an intern, I had many responsibilities.* checked guest in/out in a quick and proper manner.* I reserved rooms by phone, entering them into a reservation system.* I made and served breakfast to the guests.* I managed a housekeeping staff.* I coordinated a community event to help promote the business.

Cranberry, Pennsylvania

Working for room service, my responsibilities were to deliver the meals ordered by the guests staying in the hotel. I was responsible for making sure the food arrived in a quick and orderly fashion as well as making sure all items the guest would need to enjoy their meal was delivered to them.

Greater Pittsburgh Area

My responsibilities as a banquet server were to assist other servers in making sure that events in the banquet hall ran smoothly. As a team, we served food to the guest and cleared the tables as guests were finished eating. We also assisted in event rotations, which consisted of us rearranging one event to transform it into another on a timed schedule.

Master Of Business Administration - Mba, 4.0

Hospiatlity, Event Management, And Tourism, Business Administration And Management, General

Activities and Societies: Resort Recreation Club, Alpha Kappa Psi The Hospitality, Event Management, and Tourism degree at Slippery Rock.