Jenice Edmonds Ba, Ctfl, Csm Email & Phone Number

Us

Us

Basking Ridge, Nj, Us

Basking Ridge, Nj, Us

Multi-talented Product Manager with additional experience in UEX and Financial Flows.Knowledgeable in Software Development Lifecycles, Front and Back End Development, as well as Strong communication skills and experience in Agile VLSS team environments.

Basking Ridge, Nj, Us

Assist Customers with the following: Activation Troubleshooting Devices Billing Add/Remove Services and products Top Ten (July 2016)

Bronx, Ny, Us

Bronx, Ny, Us

Bronx, Ny, Us

Columbus, Ohio, Us

Quality Control and Compliance in the Bureau of Provider Services: Assist with Long Term Care and Change of Ownership Applications; Nursing Facility Complaints;Researches & analyzes existing operations, systems & procedures to determine where necessary improvements are needed & proposed programs, policies &/or legislation to determine feasibility or impact of implementation (e.g., measures & evaluates work flow in all agency sections; conducts cost & time studies; conducts quality control studies on operations, services or procedures; ensures compliance with state, federal, agency &/or program rules & regulations).Prepares comprehensive written reports summarizing findings & recommendations to increase agency efficiency & effectiveness; utilizes computer equipment to generate statistical reports.Plans, organizes & implements studies to be used during analysis; implements solutions to problems studied; assists in &/or develops new systems, policies &/or programs to increase agency efficiency & effectiveness; trains agency personnel in completion of standardized activity reports used to collect data regarding individual jobs (e.g., time required to complete job or series of tasks or procedures followed in completion of job or tasks).

Columbus, Ohio, Us

Quality Control and Compliance in the Bureau of Provider Services: Assist with Long Term Care and Change of Ownership Applications; Nursing Facility Complaints.Researches & analyzes existing operations, systems & procedures to determine where necessary improvements are needed & proposed programs, policies &/or legislation to determine feasibility or impact of implementation (e.g., measures & evaluates work flow in all agency sections; conducts cost & time studies; conducts quality control studies on operations, services or procedures; ensures compliance with state, federal, agency &/or program rules & regulations).Prepares comprehensive written reports summarizing findings & recommendations to increase agency efficiency & effectiveness; utilizes computer equipment to generate statistical reports.Plans, organizes & implements studies to be used during analysis; implements solutions to problems studied; assists in &/or develops new systems, policies &/or programs to increase agency efficiency & effectiveness; trains agency personnel in completion of standardized activity reports used to collect data regarding individual jobs (e.g., time required to complete job or series of tasks or procedures followed in completion of job or tasks).

In charge of new employee training, creation of Provider Enrollment Employee Manual, manage Provider applications and changes to demographic information, monitor call center phones, quality review of Provider enrollment applications, attend meetings and inform fellow staff members of pertinent information, maintain spreadsheets.Responds to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation & independently determines appropriate action for resolution.Operates personal computer &/or computer terminal to enter, update, correct, delete or send data, retrieve/look-up data to verify/give out information or give status of file/case, or schedule & re-schedule rooms, appointments, hearings, meetings, medical examinations or inspections, register customers, log & track calls, &/or other information.Knowledge of office practices & procedures; public relations; federal &/or state laws, rules, policies &/or procedures applicable to inquiries, complaints &/or transactions being processed;* typing/keyboarding. Skill in operation of office equipment (e.g., multi-line or single line telephone, photocopier, facsimile machine, teletype, cash register/cash counter, adding machine);* operation of personal computer or computer terminal. Ability to apply laws, rules, policies &/or procedures applicable to routine & non-routine inquiries, requests, complaints &/or transactions involving variety of variables within familiar context; handle routine & non-routine inquiries, requests, complaints &/or transactions received in writing &/or by telephone, teletype, e-mail, in-person contacts &/or by other means of communication with variety of internal & external customers, some of whom may be irate; collate & classify information about data, people or things; prepare &/or maintain accurate records & reports; work alone on most tasks.Part of Business Requirements Team

Columbus, Ohio, Us

Presides over adjudicative hearings (e.g., administers oaths; enforces attendance & testimony or witnesses; examines & cross examines witnesses; evaluates evidence & applies preponderance of evidence & clear & convincing evidence standards; rules on motions/objections) by teleconference or in person in designated facilities or remote locations & ensures due process to persons appealing any action concerning implementation &/or delivery of human services programs as administered &/or supervised by Ohio Department of Job & Family Services &/or agency designees, applies & interprets or provides technical opinion concerning federal &/or state rules, regulations, court decisions &/or terms of partnership agreements & issues recommended decisions setting forth issues, findings of fact, conclusions of policy & final resolution of appeals or compliances including instructions for necessary corrective action or resolution of issues through mediation. Responds to inquiries & correspondence from appellants, county agencies, attorneys & general public; interprets or provides technical opinion concerning rules, regulations, decisions & partnership agreements & policies & procedures for counties; prepares monthly reports; operates personal computer or word processor to generate findings & reports; attends conferences, meetings, training sessions & workshops.

Program scheduling for 8 PBS stations.Responds to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation & independently determines appropriate action for resolution.Operates personal computer &/or computer terminal to enter, update, correct, delete or send data, retrieve/look-up data to verify/give out information or give status of file/case, or schedule & re-schedule rooms, appointments, hearings, meetings, medical examinations or inspections, register customers, log & track calls, &/or other information.Knowledge of office practices & procedures; public relations; federal &/or state laws, rules, policies &/or procedures applicable to inquiries, complaints &/or transactions being processed;* typing/keyboarding. Skill in operation of office equipment (e.g., multi-line or single line telephone, photocopier, facsimile machine, teletype, cash register/cash counter, adding machine);* operation of personal computer or computer terminal. Ability to apply laws, rules, policies &/or procedures applicable to routine & non-routine inquiries, requests, complaints &/or transactions involving variety of variables within familiar context; handle routine & non-routine inquiries, requests, complaints &/or transactions received in writing &/or by telephone, teletype, e-mail, in-person contacts &/or by other means of communication with variety of internal & external customers, some of whom may be irate; collate & classify information about data, people or things; prepare &/or maintain accurate records & reports; work alone on most tasks.

Master Of Business Administration - Mba, Business Administration And Management, General

Full Stack Developer

Comptia A+

Bachelor Of Applied Science (B.A.Sc.), Psychology

Associate Of Science (A.S.), Criminal Justice/Law Enforcement Administration