Jenifer Cage Email & Phone Number

United States

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Reviewed Home Care Order with Patient/ Caregiver, Data entry, Communicated with Physician Offices and Case Managers in Hospital/ Facilitates, Made outgoing calls to Patient's

Jacksonville, Florida, United States

Obtaining maximum reimbursement through established billing and collection policies and proceduresCollecting accounts in a timely manner. Interacting with patients, insurance companies, etc on a daily basis

Jacksonville, Florida Area

Provided exceptional customer service to internal and external customers for billing by telephone or correspondence. Spoke to 100 customers daily for lines of business- auto, fire , health and life insurance. Assisted with account maintenance for accounts. Used independent judgement, reasoning and critical thinking to make decisions, within compliance and consistency standards.

Distributed consolidation packages to attorneys and mail to claim processors/representatives. Assisted with the processing of drafts, estimates and other forms in accordance with compliance/procedures. Processed mail received and uses the procedures necessary to appropriately route mail. Understanding of Auto and Fire segments in order to answer calls and route customers efficiently to the appropriate duties as assigned. Operated a variety of equipment to include computers, printers, copy machines, facsimile machines and mailing equipment.

Served as first point of contact for Policyholder when the Agent's office were closed 24 Hour Good Neighbor Service. Filed Auto and Fire claims. Left detailed messages for Agent's office so they could respond promptly to the Policyholder. Assisted Policyholder's to appropriate department for glass damage and Emergency Road Side Service.

Orange Park, Florida