Jeni John Email and Phone Number
Detailed Financial Assistant and Customer success Representative known for having great organizational skills. Gifted at working with all types of customers. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Proven to be a strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Hardworking, detail-oriented and tenacious in developing and pursuing solutions to customer concerns. Enthusiastic, dedicated and experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments.I am also continuously updating my educational qualifications as per professional and industry requirements by pursuing Canadian Securities Course (CSC) to attain the Investment Advisor designation. The knowledge attained on client assessment and building critical relationships will be a significant asset in servicing the clients. Looking for a new role where hard work and dedication will be highly valued.
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Fraud SpecialistCibc Nov 2024 - PresentToronto, Ontario, Canada -
Customer Success RepresentativeEmbark Student Corp. Jul 2024 - Oct 2024Mississauga, Ontario, Canada -
Administrative AssistantMijo Associates Feb 2020 - Sep 2021IndiaProvided accurate and timely service to incoming telephone, e-mail and chat customer inquiries from various stakeholders regarding products, policies and procedures, or account related inquiries.Investigated and researched account-related issues and determined the appropriate actions that needed to be taken to achieve resolution to such issues.Ensured that follow-ups are resolved within a timely manner and all service level agreements are met.
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Customer Service RepresentativeKfc Jan 2018 - Dec 2019Scarborough, CanadaOfficiated as a point of contact for customers to meet their payment processing requests.Handled customer concerns with caution and empathy to generate maximum customer loyalty. The customer base increased because of improved services.Performed month-end close functions on cash register books and tallying up the records against amounts reported
Jeni John Education Details
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Business And Personal/Financial Services Marketing Operations -
Accounting And Computer Science -
Biomathematics
Frequently Asked Questions about Jeni John
What company does Jeni John work for?
Jeni John works for Cibc
What is Jeni John's role at the current company?
Jeni John's current role is Contact Centre Specialist II, Fraud, Identify Theft Response I CIBC.
What schools did Jeni John attend?
Jeni John attended Centennial College School Of Business, Mahatma Gandhi University, Gregorian Public School - India.
Who are Jeni John's colleagues?
Jeni John's colleagues are Sylva Babef, Ahmoda Begum, Sojin Joseph, Rick Omen, Anelio Sincovich, Mahmoud Yousif, Anna Condratieva.
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