Jeni Shaw Email & Phone Number

Huntingdon, England, United Kingdom

Huntingdon, England, United Kingdom

I am responsible for a portfolio of schools, supporting them on all aspects of HR management, ensuring the customers receive timely, accurate and valuable advice. I also provide them with day-to-day leadership and strategic advice to support drive the delivery of the organisations HR plans, building strong relationships with the executive team. I support the schools and trusts with employment legislation obligations and best practice advice, in line with their own policies and procedures. I support with more complex casework on recruitment and selection, remuneration, terms and conditions of service, restructures and TUPEs etc. This includes visiting schools when required and to assist at formal hearings, appeals and consultations.I also coach and mentor the junior members of the team to support them with their own development. Contributing to the sharing of good practice and knowledge within the team. I also monitor the available data (casework, contact, customer feedback etc) to ensure customer service concerns are addressed and escalated, if required. Continued additional duties: - Mental Health First Aider- Data Protection- New Starter Trainer

Huntingdon, England, United Kingdom

I am the first point of contact for my personal allocation of Schools to provide advice and support to managers on employee relations matters via telephone and emails (including working arrangements, contractual matters, sickness, employee communication and consultation). This includes working with senior members of the HR Advisory team. I offer accurate interpretation, advice, application and representation to customers of employment legislation, best practice and policies and procedures in relation to and in the context of customers’ policies and procedures on a a range of HR matters. I attend meetings to support line managers and senior leaders when required. Liaise with various other departments in EPM to ensure processes are seamless. Additional Duties: - Mental Health First Aider - Data Protection- New Starter Trainer

Huntingdon, Cambridgeshire, United Kingdom

Manage & support a portfolio of Schools, with high standards of customer service, on all aspects of HR administration. Supporting Schools with queries via email and telephone, providing an efficient and responsive service and in line with the appropriate legislation and guidance, escalating where necessary. Working seamlessly with the Payroll team to ensure everything is processed prior to deadlines. Completing administrative tasks with high attention to detail, maintaining high standards of confidentiality and integrity.

Stamford, Lincolnshire, United Kingdom

Lead a team of 10; coaching, supporting and motivating them. Maximising coverage to ensure customers leave having experienced great customer service from our Front End team. Encourage the team to achieve weekly sales challenges and other targets set by the business.Completing Cash Office (daily and weekly reconciliations). Investigating any errors or discrepancies. Operations support included. Receiving deliveries, running and reviewing daily and weekly stock reports. General administrative support for the Operations Team Leader.Payroll support; developing my knowledge with the payroll system, Oracle. Key holder; opening and closing of the store as Duty Manager.

Stamford, Lincolnshire, United Kingdom

Deputise in the Store Managers absence. Lead three departments: Electrical, Decorating & Showroom. Review sales regularly using weekly reports. Use the information to merchandise relevant products in suitable places. Ensure maximum coverage within departments to allow opportunities for sales to be maximised. Lead, develop and motivate the team to achieve KPIs and maintain their departments to high standards.

Stamford, Lincolnshire, United Kingdom

Over the months in this position, I was the Electrical Department G4 Manager.Previous to that I was a Showroom G4 Manager and a Decorating G4 Manager. Setting routines and rituals to ensure the basics, and more complex tasks, are kept to a high standard and understood across the department with the team. Ensuring consistency is maintained within the department. Completing and ensuring layouts for products are up to date and correct; maximising opportunities for sales. Duty manager tasks are also included; ensuring the store is controlled and supervised at all times. Ensuring the closing and opening procedures of the store are correct, completed and the store is set up for the day, including health and safety procedures.

Peterborough, United Kingdom

Peterborough, United Kingdom

Stamford

Stamford

Level 5 Intermediate Certificate In Hr Management

Completed with Avado.

Results: Distinction Distinction Distinction (Ddd), Level 3 Extended National Diploma In Business, Ddd (Distinction Distinction Distinction)

Activities and Societies: College Ambassador.Awarded a College Ambassador certificate, Feb 2016 Selected to represent the Business.

11 Gcses

Activities and Societies: Member of the school netball team. CCF Army Cadet.