Jen Killpack-Zion Email & Phone Number

United States

Greater Boston

Cambridge, Massachusetts

Create a judgment-free zone and safe space for all staff, patients, their families/visitors, as well as gift shop employees through both verbal and nonverbal communication. Ensure that merchandise and ambient music are culturally sensitive. Collaborate in staffing, training, merchandising, scheduling decisions, and fiduciary responsibilities at multiple stores.

Greater Salt Lake City Area

Classroom management. Supported student work, including IEP implementation. Facilitated conflict resolution and positive relations independently and in collaboration with other classroom teachers.

Greater Salt Lake City Area

Appraised first-generation students’ initial eligibility and processed applications to the student support services program. Developed and streamlined information management systems and effectively facilitated conflict resolution. Contributed to office morale by maintaining positive, collegial relationships with coworkers and students. Collaborated with program staff to recruit and increase program retention in new student orientations and fairs. Composed, produced, and distributed written and visual communications to students, staff, faculty, and community members.

Greater Salt Lake City Area

Administered and recorded language skills assessments to preschool aged children, e.g. Woodcock-Muñoz.

Greater Salt Lake City Area

Property & Casualty/ Life & Health Licensed. Solicited, wrote, and serviced policies. Interfaced with diverse clientele in person, via phone, and online.Utilized online, insurance specific programs, MS Word, MS Excel, and MS Outlook.Collaborated in Agency marketing and schedule management.

Provo, Utah

Property & Casualty Licensed.Wrote and serviced insurance policies.Interfaced with diverse clientele in person, via phone, and online in English and Spanish.Negotiated policy provisions with underwriters.Acted in advocacy position in behalf of clients and companies. Utilized office machinery and computer programs to serve needs in office and for clientele.

Greater Salt Lake City Area

Assisted Agent in policy preparation and service. Interfaced with both company underwriters and clients. Utilized varied computer programs, managed multi-line phone system. Utilized office machinery and computer programs to serve needs in office and for clientele. Served clients in English and Spanish.

Greater Salt Lake City Area

Facilitator at the preschool for children with high-functioning Autism and Autism Spectrum Disorders, administered Applied Behavioral Analysis behavioral modification techniques to preschool aged children. Collaborated with the head and assistant teachers, using best practices to give a high level of care. Responsible for educating children in critical personal care skills.

Graduate Studies In Education, Curriculum And Instruction

Activities and Societies: American Psychology Association: 2013-2014. Rocky Mountain Psychological Association: 2009-2014. Jean Piaget.

Bachelor Of Science, Psychology

Activities and Societies: Member of Psi Chi: International Honor Society in Psychology. Member of Pinnacle Honor Society.

Studies In Psychology

Activities and Societies: Autism Spectrum Disorder research assistant, undergraduate academic advisor, Psi Chi International Honor Society.

Diploma, General

Activities and Societies: Amnesty International, A Capella Choirs, Environmental Club, Pep Club.