Aaron J. Email & Phone Number

California, United States

Sales Leadership and Profitability Optimization:- Drive sales goals, execute regional priorities, and identify business opportunities for assigned divisions and stores.- Maximize profitability and achieve shortage goals through effective strategies and initiatives.Omni Channel Expertise and Operational Excellence:- Serve as the Omni Leader, collaborating with supply chain, central fulfillment, and store omni captains to establish priorities and optimize execution.- Lead initiatives enhancing the Omni Channel experience, ensuring seamless integration across operational functions.- Achieve high operating standards within assigned divisions, overseeing merchandise, replenishment, and stockrooms.Leadership Development and Financial Acumen:- Support Store Manager and Division Vice President development, ensuring clear communication of operational objectives to store teams.- Oversee expense/payroll management, meet planned budgets, and optimize 4-wall profit & loss.- Conduct store visits to implement corporate operations standards and review facilities maintenance, safety, and emergency protocols.Strategic Collaboration and Program Development:- Collaborate with the Regional Senior Director of Operations and Divisional Director of Asset Protection to develop and implement programs reducing shortage.- Provide leadership perspective to connect functional initiatives to enterprise objectives, contributing to strategic planning.Communication, Compliance, and Service Excellence:- Ensure clear articulation of operational objectives to store teams through excellent communication skills.- Reinforce compliance with policies, procedures, and training during store visits, contributing to a positive and secure retail environment.- Demonstrate strong problem-solving skills to address operational challenges and provide effective leadership support to teams.- Model exemplary service, ensuring store teams deliver an outstanding shopping experience.

Southwest Region

As a Senior Manager of Regional Fulfillment, and Small Store Format, I have leveraged my extensive expertise to drive success across a diverse network of locations. With a keen focus on optimizing operational efficiency and enhancing customer satisfaction, I have spearheaded comprehensive strategies that integrate fulfillment capabilities and ensure seamless Omni-channel experiences.Leading a team responsible for 114 locations, I have been instrumental in implementing best practices and standardizing processes to maximize profitability and operational excellence. By streamlining staffing, optimizing inventory management, and refining logistics operations, I have significantly improved efficiency while reducing costs.In close collaboration with cross-functional teams, I have developed and executed innovative initiatives that leverage technology and data-driven insights to enhance the customer journey. Through the successful implementation of Omni-channel strategies, I have enabled customers to seamlessly transition between online and in-store experiences, driving higher conversion rates and customer loyalty.To ensure consistent adherence to quality standards, I have established robust processes and conducted comprehensive training programs, equipping store teams with the necessary knowledge and skills. By fostering a culture of continuous improvement, I have driven operational excellence, resulting in improved productivity and increased employee engagement.Throughout my tenure, I have consistently delivered measurable results, achieving revenue growth, cost savings, and enhanced customer experiences. With a relentless drive for excellence and a passion for operational success, I am poised to continue spearheading transformative strategies and achieving exceptional results in senior executive management roles.

Orange County, California, United States

As the Manager of Business Administration, I drove success through streamlined processes/ operations and exceptional customer service. With a focus on profitability, people management, and Omnichannel integration, I implemented strategic initiatives for sales maximization, expense control, and measurable goal achievement.Piloting critical operations and profit protection programs, I boosted sales and profitability enterprise-wide. I optimized expenses, practices, staffing, and scheduling to achieve cost savings while maintaining exceptional service.As Human Resources Liaison for 300+ employees, I fostered a diverse and inclusive work environment, increasing colleague engagement. Implementing grass-roots Diversity and Inclusion practices drive satisfaction.I developed and facilitated specialized training programs, ensuring consistent operational excellence and adherence to standards across 640 stores. Piloted industry best practices enhancing business processes through comprehensive training initiatives.Lead a team of 30 executives, I managed extensive profit protection and awareness programs. Staying in compliance with stringent procedural safeguards.I oversaw administrative teams, managing budgets, cash functions, and acted as a liaison with partners and systems teams. I lead the safety program and incident reporting process, prioritizing colleague and customer well-being.

Orange County, California, United States

Enhanced sales by 6% in just 8 months by executing a comprehensive revamp of store and shopping environment, pricing and signing, workload planning, and other revenue-driving procedures to increase customer satisfaction and drive new business. Optimized profit markings through expert management of all payroll/non-payroll expense and EBIT%, collaborating with senior management to build strategic operations plans to cut costs. Launched best-in-class shortage and safety programs to positively impact $45M in annual revenue. Created custom solutions that swiftly resolved incidents with impact on business, protecting brand reputation. Streamlined inventory (valued at $28M) processing and management, the receiving and processing of all merchandise receipts, and maintenance of back-of-house standards. Partnered with law enforcement to resolve criminal violations against person or property of any customer or associate committed on company premises, demonstrating exemplary integrity and responsibility. Liaised with corporate offices to conduct investigations to assess case productivity and recoveries.

Orange County, California, United States

Promoted through multiple branches throughout the Southwest Region, gaining diverse experiences and establishing multi-faceted leadership practices. Piloted team of 6-15 associates and executives to achieve record-breaking results, increasing profitability by 11% for a $75M branch. Forecasted trends, analyzed data, developed demand forecasts, aligned products and resources, leveraging expert skills in proprietary software solutions such as mainframe and pipeline. Informed long-term decision making to support business growth, drafting concise and actionable project plans and presenting to senior management. Reduced costs by up to $225K annually, conducting in-depth analysis of technical data to increase productivity and processes and elevate turnaround time; advised other stores in the region based off of our own success. Coordinated communication between product teams to share support planning information, identify resource requirements, and develop solutions, achieving a store ranking in the top 8% of the nation. Crafted data-driven plans based on internal audits to reduce costs, optimize schedule, and improve technical performance; developed an RFID project that directly resulted in an 11% upturn in average transaction value. Facilitated ongoing professional development and managed all hiring duties, training team members to successfully meet goals in a fast-paced workplace.

Fullerton, Ca

Exceeded expectations in ensuring a safe environment while reporting information to proper authorities; built productive, professional relationships with multiple stakeholders. Offered top-tier services at events and special occasions while collaborating with 4,000 diverse university employees. Informed citizens of community services and recommend options to facilitate long-term problem resolution; expanded knowledge of relevant programs and meets to ensure that options met specific requirements.

San Bernardino, Ca

Sought for familiarity with a wide array of products and services, determined replacement parts required based on demand rates and exhaustive lifecycle trend analysis. Provided critical support in the planning and implementation of logistics, resulting in significant growth and a notable upturn in profits despite operational challenges. Promoted in a volatile industry within one year of employment by utilizing planning, execution strategies and leadership, overcoming challenges and attaining a 99% opportunity win rate (25% above employee average). Handled various technologies in ordering parts, as well as identifying cost and availability under heavy workloads. Cross-trained employees to improve operations, sales, and customer service, acting as a supportive mentor and diligent team member to uncover and effectively address performance gaps.

Riverside, Ca

Utilize strong communication and interpersonal skills to make connections with customers, find needs, give recommendations, inspire to buy, and create a positive impression so they would come back. This service model helped me be top sales person over the course of multiple periods in a very specialized and volatile market.