- Advised over 100 students on course planning for current and future semesters, utilizing assist.org to ensure they met all necessary transfer requirements.- Conducted research on transfer requirements for different universities and guided students in identifying missing requirements for their chosen schools.- Provided guidance and support to over 100 students through the UC, CSU, and private/out of state university application processes. - Facilitated over 20 workshops for over 200 students on topics related to career and transfer, including transfer requirements for UC and CSU schools, financial aid, creating a LinkedIn profile, and updating a resume. - Conducted over 100 one-on-one sessions lasting 15 to 60 minutes with students to provide academic, career, social, and emotional support. Improved the students' academic performance, increased their confidence, and helped them obtain internships and employment opportunities.- Created and facilitated a weekly support group for undecided transfer students, providing a safe and supportive environment to explore transfer options and career paths. Helped students gain clarity on their educational and career goals, resulting in an increased number of students successfully transferring and obtaining internships.- Assisted with onboarding 10 newly hired interns and provided training on career and transfer material. Improved the interns' knowledge and skills in these areas, resulting in increased effectiveness in their roles.- Collaborated on a variety of projects including data analysis, campaign brainstorming for career and transfer events, updating counseling advising sheets, creating and maintaining the workshop schedule, and creating marketing flyers and banners. Achieved successful events and increased attendance resulting in a greater awareness of career and transfer opportunities on campus.

- Provided individual therapy sessions to over 20 diverse clients, utilizing person-centered therapy and play therapy techniques to help them develop coping skills and improve their emotional well-being.- Provided parent coaching and education to improve communication and strengthen relationships between parents and their children and partners. Facilitated improved family dynamics and more positive interactions between family members.- Designed and facilitated a high school girls support group to provide a safe and empowering space for participants to connect with peers and adult mentors, build their self-esteem and self-awareness, and navigate the challenges of adolescence. The group helped participants develop stronger relationships with peers, improve their self-confidence, and learn valuable communication and problem-solving skills.- Managed all administrative tasks for a caseload of 20 clients, including organizing my personal calendar, scheduling appointments, drafting treatment agreements, good faith estimates, and intake paperwork.

- Connected with and supported over 100 previously disqualified students from CSUN through the readmission process. Utilized email, phone calls, and in-person meetings to provide ongoing support and guidance.- Provided one-on-one counseling to previously disqualified students on academic, social, and emotional issues. Improved the students' academic performance, increased their confidence, and helped them develop stronger personal and professional relationships.- Created customized readmission plans for each previously disqualified student, outlining specific academic goals, course schedules, and counseling requirements. Improved the students' readiness for readmission.

- Conducted weekly check-ins with over 30 students who were enrolled in the U100 course at CSUN. Assisted students with course-related questions, as well as questions about the topics being covered. Improved the students' understanding and engagement with the course content, resulting in increased academic success.- Provided a safe and supportive space for students to discuss social and emotional issues they were facing, such as homesickness, anxiety, or stress. Utilized person-centered, solution-focused, and Cognitive Behavioral Therapy (CBT) frameworks to provide effective support. Improved the students' mental health and well-being, resulting in increased academic success.- Provided virtual support to 25 students during their first semester at CSUN, particularly in navigating higher education during the COVID-19 pandemic. Offering support through email, phone calls, and Zoom meetings. Provided resources and referrals to help students overcome challenges related to virtual learning, social isolation, and limited access to resources. Improved the students' adjustment to college life, resulting in increased academic success.\- Conducted weekly 30-minute sessions with 25 students, utilizing person-centered, solution-focused, and Cognitive Behavioral Therapy (CBT) frameworks to provide effective support. Improved the students' mental health and well-being, resulting in increased academic success and student retention.

- Completed 60 hours of training in sexual assault and domestic violence issues, covering topics such astrauma-informed care, crisis intervention, and advocacy. Obtained certification as a Sexual Assault and Domestic Violence Advocate.- Provided support and resources to over 100 callers, including survivors of sexual assault and domestic violence, as well as individuals experiencing housing insecurity or financial hardship. Offered referrals for counseling, legal services, food banks, shelters, and other community resources. Improved the callers' access to resources and support, resulting in increased safety and stability.- Assisted survivors of sexual assault and domestic violence during their examination with the forensic nurse and interview with law enforcement. Ensured that survivors' rights were respected and provided emotional support and referrals to community resources. Improved the survivors' access to resources and support, resulting in increased safety, healing, and recovery.

Worked closely with K-12 children and teens and provided a safe space where they felt comfortable to talk about their daily issues. In charge of daily attendance of all campers, managed the transportation to and from the camp, and camper daily special activities that correlated with the theme of the week. I provided first aid to all the campers when they were injured or not feeling well and handled calls home to the parents about issues with the campers and medical updates.

- Completed rigorous training and testing to become an experienced listener on the hotline, obtaining certification in crisis intervention and trauma-informed care. Developed skills in active listening, de-escalation, and resource referrals.-Provided support and resources to callers experiencing a wide range of issues, including sexuality, drugs and addictive behaviors, loneliness, depression, death, crisis, child abuse, rape or intimate partner violence, and suicide. Utilized active listening, empathy, and crisis intervention techniques to provide effective support. Improved callers' access to resources and support, resulting in increased safety, healing, and recovery

Assist the children with meals, play time, and daily learning. Help ensure a smooth flowing day by guiding the children in the days lesson plan and monitoring each child's mood. Supervise play time for children that ranged in age of infants to 6 years old.

Brought in new business for CEO, residential and commercial real estate. Maintained new and old relationships with our clients. Found innovative ways to bring in new business.

Updated spread sheets with tenant information using Microsoft excel, Microsoft word and google drive. Inspected move in and move outs. Posted and maintained Ads on craigslist. Ran credit checks on new tenants. Managed the maintenance calls for the buildings. Input invoices into quick books. Collected monthly rent checks. Drafted leases and presented them to new tenants. Organized keys and parking for all move in and move outs.

Managed purchase orders and maintained proper supply levels for the facility using Peachtree Sage 50. Provided End-Of-Day reporting for pending/received material using Excel. Provided monthly reports for sales and management teams using data accumulated over the course of the month. Managed a high volume of incoming calls. Set-up weekly sales meetings.